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Programming
No additional programming is required for the DBS. However, if an
automated attendant or other device performs the transfer, the automated
attendant or other device must be set up to transfer your call by dialing
#97****.
Operation
To access the system using the new RAI Access method:
Note: The following procedure uses a preprogrammed automated attendant to
transfer a call to the RAI.
1. At the PC terminal program, dial into the DBS through a normal trunk.
2. Follow the appropriate method to transfer to the RAI modem.
3. Wait a few seconds for the RAI modem to return the modem tone and for
4. If Password> is not displayed, press the Enter key.
5. When Password> is displayed, dial the 4-digit remote or private password.
6. After the DBS responds with REMT>, type P and then press Enter.
7. Follow the directions on the screen to access the desired program. (See
Note: The following procedure has the attendant manually transfer a call to
the RAI.
1. Start your PC terminal program.
2. With a telephone connected to the modem, manually dial into the DBS
3. When the attendant answers, ask the attendant to dial #97**** to transfer
4. When you hear modem tone, enable your terminal program to connect
5. If after a few seconds Password> is not displayed, press the Enter key.
DBS-2.3/9.2-400
Normally, an automated attendant will be configured to answer your call,
play a message prompting a response (dial 1 to access Sales, 2 to ...etc.)
where one of the responses will place you on hold and dial the #97****
access code to reach the RAI.
your terminal program to connect.
"Terminal Programming Commands".)
through a normal trunk.
your call to the RAI modem.
(usually be selecting Connect).
DBS Manual - Revised April 2000
Page K-15
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