About This User’s Manual This manual provides detailed instructions on how to set up, use, manage, and maintain Atrust t170 thin clients. Manual Structure and Subjects Chapter Subject Provides an overview of Atrust t170 thin clients. Provides detailed instructions on how to set up Atrust t170 thin clients.
Style Conventions The following styles are used throughout this manual while referring to operational items on input devices, hardware panels, or application interfaces. Item Style Example keys on the keyboard bold Ctrl + F2, Ctrl + Alt + F9, Alt + Tab application windows or first letter ICA Connection list, RDP Connection list, View Connection list...
Safety and Regulatory Information Regulatory Statement Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory Information WEEE (Waste Electrical and Electronic Equipment) Directive In the European Union, this symbol indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For proper disposal, please contact your local recycling or hazardous waste center.
Save Changes to apply.) • System Sleep Mode To switch to the System Sleep mode for your t170, please do the following: 1. Press Alt + F4 on the keyboard. 2. On the appeared window, click the drop-down menu to select Sleep.
Introduction 3 Features Package Contents Exterior Views Panel Components LED Indicators Before Getting Started Service Access with your t170 Setting Up Your t170 Positioning Your t170 Assembling the AC Adapter 14 Getting Connected Getting Started 17 Standard Shortcuts Accessing Citrix Services...
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4.2.2 Available Settings at a Glance 4.2.3 Configuring the Access Privileges and Password of Atrust Client Setup 4.2.4 Configuring Shadow Settings for Remote Assistance 4.2.5 Updating Firmware from the Management Computer 4.2.6 Taking Snapshots for Mass Deployment 4.2.7 Deploying a System Image with a Created Snapshot 4.2.8...
Overview This chapter provides an overview of your t170 thin clients. 1.1 Introduction Desktop virtualization and simple endpoint devices 1.2 Features Key features of Atrust t170 1.3 Package Contents Check your package contents 1.4 Exterior Views Overview of thin client outside elements 1.5 Panel Components...
Citrix® XenApp™, XenDesktop®, and VDI-in-a-Box™ Ź VMware® View™ and VMware® Horizon View™ • Support for high-definition technologies: Ź Microsoft® RemoteFX® Ź Citrix® HDX™ Ź VMware® View™ PCoIP® • Simple click-access to various applications/desktops • Built-in Atrust Client Setup as the local client management console...
Package Contents 1.3 Package Contents Please check your package contents. Ensure that all of the items are present in your package. If any items are missing or damaged, please contact your dealer immediately. Atrust t170 AC Adapter Quick Start Guide NOTE • Your package may not contain a hard copy of the Quick Start Guide.
Overview Panel Components 1.5 Panel Components Front Panel Components Component Sign Name Description Power LED Indicates the status of power. Power button Press to turn on the thin client. Microphone port Connects to a microphone. Connects to a set of headphones or a Headphone port speaker system.
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Overview Panel Components Rear Panel Components Panel Component Sign Component Name Description DVI-D port Connects to a monitor. USB port Connects to a keyboard or mouse. VGA port Connects to a monitor. LAN port Connects to a network. DC IN Connects to an AC adapter.
Overview LED Indicators 1.6 LED Indicators Your t170 is equipped with a Power LED to indicate the state of power. The meanings of LED signals are described as follows: Signal Meaning The client is off. Power LED Orange The client is in Sleep mode.
With Atrust t170, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the desktop of Windows Embedded by default; the latter can be created and customized through the Atrust Client Setup console.
2.1 Positioning Your t170 To mount your t170 Step 1: Remove the Stand from Your t170 Step 2: Understand Your Stand / VESA Mount Kit for t170 Step 3: Store Screws inside the Bracket Step 4: Remove Screws from the Bracket Step 5: Mount Your t170 2.2 Assembling the AC Adapter...
• Put it (with its stand) on a desk or a desired place uprightly. • Mount it on the back of a monitor using a VESA mount kit. To mount your t170 on the back of a monitor, please follow the steps below: Step 1:...
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Step 2: Understand Your Stand / VESA Mount Kit for t170 The stand for your t170 is dual-purpose: it can be used as a stand or as a VESA mount kit. All screws of different types supplied with the stand / VESA mount kit can be stored away inside the main bracket when not needed.
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NOTE • Please refer to the figure and descriptions in “Step 2: Understand Your Stand / VESA Mount Kit for t170” for the correct storage space of each screw. Step 4: Remove Screws from the Bracket To remove screws stored inside the bracket, please do the following: 1.
VESA mount holes on the bracket to align with two mount holes on your t170 such that the bracket projects out and is closer to the rear panel than the front one as shown below, and then secure the bracket to your t170 with two (2) screws of type 4.
2. Connect a keyboard and mouse to your t170. 3. Connect and turn on the monitor(s). 4. Connect your t170 to a power outlet using the AC adapter included in the package. NOTE • For detailed instructions on how to assemble the supplied AC adapter, please refer to section “2.2 Assembling the AC Adapter”...
Getting Started This chapter provides the basics of how to use your t170. 3.1 Standard Shortcuts Default shortcuts on the local (Windows Embedded Standard) desktop 3.2 Accessing Citrix Services How to access Citrix services 3.3 Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop services 3.4 Accessing VMware View and Horizon View Services...
Getting Started Standard Shortcuts 3.1 Standard Shortcuts You can access virtual desktop or application services simply through standard shortcuts available on the desktop. Shortcuts Description Receiver Double click to access Citrix services. Remote Desktop Connection Double click to access Microsoft Remote Desktop services. VMware Horizon View Client Double click to access VMware View and VMware Horizon View services.
Getting Started Accessing Citrix Services 3.2 Accessing Citrix Services To quickly access Citrix XenApp / XenDesktop / VDI-in-a-Box services, please do the following: 1. Double click Receiver on the desktop. 2. A window appears prompting for the IP address / URL / FQDN of the server where the Citrix Web Interface is hosted.
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6. Click the desired item to launch the service. 7. The desired application or desktop will be displayed on the screen. Virtual Desktop Example Windows 7 Ultimate (launched in t170) Windows 7 Ultimate t170 Local Desktop Virtual Application Examples Notepad, Adobe Reader, and PowerPoint Viewer...
Getting Started Accessing Microsoft Remote Desktop Services 3.3 Accessing Microsoft Remote Desktop Services To quickly access Remote Desktop services, please do the following: 1. Double click Remote Desktop Connection on the desktop. 2. Enter the name or IP address of the remote computer on the opened window, and then click Connect. 3.
Getting Started Accessing VMware View and Horizon View Services 3.4 Accessing VMware View and Horizon View Services To quickly access VMware View or Horizon View services, please do the following: 1. Double click VMware Horizon View Client on the desktop. 2.
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Getting Started Accessing VMware View and Horizon View Services 6. A window appears with available desktops for your credentials. Click to select the desired desktop, and then click Connect. 7. The desktop will be displayed on the screen (in full-screen by default). Desktop Example: Windows 7 Ultimate...
Configuring Client Settings This chapter provides instructions on how to configure advanced settings and customize your t170 with Atrust Client Setup. 4.1 Atrust Client Setup Interface overview Available settings at a glance 4.2 Configuring System Settings System tab overview Available settings at a glance 4.3 Configuring External Device Settings...
To access Atrust Client Setup on your t170 thin client, please do the following: 1. Log in to your t170 with an administrator account (see page 7 for the default). 2. Click Start > All Programs > Atrust Client Setup.
• Configuring Web browser session settings NOTE • The table above is only applicable to Atrust t170 thin clients running Windows Embedded Standard 7. The available setting categories and items of the Atrust Client Setup console for other Windows Embedded-based, Linux-based, and...
4.2 Configuring System Settings 4.2.1 System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on Atrust Client Setup. System Tab Overview Interface Elements Name...
NOTE • Atrust Device Manager is a remote and mass client management console, helping you remotely mange a large number of endpoint devices in a desktop virtualization infrastructure. For more information about Atrust Device Manager, please refer to...
4.2.3 Configuring the Access Privileges and Password of Atrust Client Setup You can configure the access privileges of Atrust Client Setup for client users by the Password setting. Setting Access Privileges and Password Only for Administrators To set access privileges and password only for administrators, please do the following: NOTE • System administrators (and only administrators) are allowed to access Atrust Client...
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5. Click Save to store all the changes. NOTE • For standard users of your t170, two set of credentials are required to access Atrust Client Setup: one set of credentials is administrator credentials for Windows Embedded Standard 7; the other is standard user credentials for Atrust Client Setup.
NOTE • To use the Shadow feature on a remote computer, you need to install the Atrust Device Manager and also Java software on the remote computer, and add your client into a managed group under Atrust Device Manager. For detailed instructions, please refer to the User’s Manual for Atrust Device Manager.
NOTE • Ensure that your client has been added into a managed group under Atrust Device Manager installed on a remote computer, and that you have imported client firmware files into Atrust Device Manager. These are prerequisites of this feature.
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3. On completion, a window appears notifying you that the Firmware list has been loaded. Click OK to continue. NOTE • The available firmware versions depend on how many versions have been imported into the remote Atrust Device Manager. 4. Click drop-down menus to select the desired firmware version and other options.
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Click to choose whether to keep client settings under Atrust Client Setup. NOTE: If Yes is selected, all client settings under Atrust Client Setup will remain unchanged after firmware update. If No is selected, all settings will be restored to the factory default.
System Preparation (Sysprep) tool automatically. • There is a limit to the number of times that Sysprep can run on your t170 (4 times). It’s not recommended to reuse a deployment snapshot with a slight configuration change for the purpose of deployment.
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Start menu options, etc, will apply to new user accounts. To take a snapshot from a client, please do the following: 1. On Atrust Client Setup, click System > Snapshot. 2. Under the Snapshot section, click the drop-down menu to select where to store the snapshot. Two options are available: Network and USB.
Taking Snapshots for Mass Deployment” on page 37. With a Snapshot on a Remote Computer To deploy a system image on your t170 with a snapshot on a remote computer, please do the following: 1. On Atrust Client Setup, click System > Firmware Update.
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Configuring Client Settings Configuring System Settings Options for Deploying a Snapshot Item Description Protocol Click to select the protocol used for downloading the snapshot file set. Firmware Version Click to select the desired snapshot from the Snapshot list. Click to choose whether to restart the system immediately for firmware update Reboot immediate or manually restart the system later.
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With a Snapshot on a USB Flash Drive To deploy a system image on your t170 with a snapshot on a USB flash drive, please do the following: 1. Plug the USB flash drive into a free USB port of the client.
For details, please refer to the description at the end of this section. To configure the FBWF settings, please do the following: 1. On Atrust Client Setup, click System > FBWF. 2. Click the State drop-down menu to enable/disable the FBWF feature.
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Configuring Client Settings Configuring System Settings WARNING • You need to restart the system for switching between the FBWF enabled and disabled states. An icon will appear in the Notification area of the Taskbar to indicate the current FBWF state of the system. The following table provides a description of each icon: Icon Name...
4.3 Configuring External Device Settings 4.3.1 Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on Atrust Client Setup. Devices Tab Overview Interface Elements Name...
Configuring Settings for USB Storage Devices To configure settings for USB storage devices, please do the following: 1. On Atrust Client Setup, click Devices > USB Storage. 2. Click the drop-down menu to select the desired setting. Three options are available: Enable USB Storage, Read-Only Access, and Disable USB Storage.
4.4.1 User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on Atrust Client Setup. User Interface Tab Overview Interface Elements...
“4.5 Configuring Service Access Settings” on page 49. To display or hide the standard desktop shortcuts for quick service access, please do the following: 1. On Atrust Client Setup, click User Interface > Desktop. 2. Click to check/uncheck Remote Desktop Connection, Citrix Receiver, or VMware View Client.
4.5 Configuring Service Access Settings 4.5.1 Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on Atrust Client Setup. Applications Tab Overview Interface Elements Name...
Start menu for Remote Desktop services. You can access services for work simply through these shortcuts. To quickly configure RDP connection settings for Remote Desktop services, please do the following: 1. On Atrust Client Setup, click Applications > Remote Desktop. 2. The RDP Connection list appears in the Configuration area.
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Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the RDP Connection list will be empty. 3. Click Add on the top of the RDP Connection list to create a new entry of RDP connection. 4.
Configuring Advanced RDP Connection Settings The table below provides a description of each setting item for RDP connections. Please refer to this table to configure advanced settings and customize your t170 desktop shortcuts for service access. General Sub-tab Server Settings...
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Configuring Client Settings Configuring Service Access Settings Select what to do when a Remote Desktop session is ended. Four options are available: Do Nothing, Restart Application, Reboot, and Shutdown. Option Description Do Nothing Returns to the Windows Embedded desktop. On Application Exit Restart Application Opens a Remote Desktop session again.
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Configuring Client Settings Configuring Service Access Settings Window Settings Item Description Click the drop-down menu to select the desired color depth for a Remote Desktop session. Four options are available: 15 Bit, 16 Bit, 24 Bit, and 32 Bit. NOTE: If RemoteFX is enabled, then no matter which color depth you choose Color Depth here, 32 bit per pixel will be applied.
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Configuring Client Settings Configuring Service Access Settings Local Resources Settings Item Description Click the drop-down menu to configure the computer sounds and audio playback setting in a Remote Desktop session. Three options are available: Bring to this computer, Do not play, and Leave at remote computer. Option Description Allows computer sounds and audio playback in a...
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RemoteFX USB Device Redirection as well. To do so, please follow the steps below: 1. Log in to your t170 with an administrative account. 2. Disable FBWF (File-Based Write Filter) through Atrust Client Setup (See “4.2.8 Configuring FBWF (File-Based Write Filter)”...
Connection Type: Web Logon To quickly configure ICA connection settings for the connection type of Web Logon, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
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Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the ICA Connection list will be empty. 3. Click Add on the top of the ICA Connection list to create a new entry of ICA connection. 4.
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Connection Type: XenDesktop To quickly configure ICA connection settings for the connection type of XenDesktop, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
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Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the XenDesktop server, user credentials, the domain of the server, and then click the Search icon to discover available desktop groups. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.
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Connection Type: XenApp To quickly configure ICA connection settings for the connection type of XenApp, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
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Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the XenApp server, user credentials, the domain of the server, and then click the Search icon to discover available applications. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.
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Connection Type: Server Connection To quickly configure ICA connection settings for the connection type of Server Connection, please do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2. The available ICA Connection list appears in the Configuration area.
Configuring Client Settings Configuring Service Access Settings 5. Type the session name, the IP address / FQDN of the server, user credentials, and the domain of the server. NOTE • The applicable or best suitable information type of the server side may vary with your Citrix environment.
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Configuring Client Settings Configuring Service Access Settings NOTE • You can also access Citrix services through the standard desktop shortcut Receiver. For detailed instructions on how to access services via the standard desktop shortcut, please refer to section “3.2 Accessing Citrix Services” on page 20. 2.
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Configuring Client Settings Configuring Service Access Settings NOTE • You may need to allow the Add-on from Citrix to access Citrix services. To allow the Add-on, please do the following: 1. Click the pop-up Information bar on the top of the browser page when accessing Citrix services through the Web browser.
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Configuring Client Settings Configuring Service Access Settings Screen for On-Demand Applications: XenApp 6.5 Platinum Screen for On-Demand Desktops: XenDesktop 5.6 Platinum 5. The selected application, content, or desktop will be displayed on the screen.
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Configuring Client Settings Configuring Service Access Settings An Example of Displayed Desktop through XenDesktop 5.6 Platinum Windows 7 Ultimate...
Server Connection administrators (XenApp servers only). NOTE: When Web Logon is selected, your t170 will use a Web browser for service access. The Internet Explorer is always used no matter if you have installed other browsers and which browser you have set as default.
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Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when your t170 Autostart When Startup is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown.
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Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenDesktop NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 70. • For descriptions of available settings for the connection type of XenApp, please refer to “Settings for the Connection Type of XenApp”...
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Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when your t170 Autostart When Startup is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown.
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Configuring Client Settings Configuring Service Access Settings Device Mapping Item Description Click the drop-down menu to enable/disable the mapping of the local drive(s) in a Citrix ICA session. If Yes is selected, the locally attached drive(s) will become available in Mapping Local Drive launched Citrix ICA sessions.
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Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of XenApp NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 70. • For descriptions of available settings for the connection type of XenDesktop, please refer to “Settings for the Connection Type of XenDesktop”...
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Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when your t170 Autostart When Startup is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown.
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Configuring Client Settings Configuring Service Access Settings Connection Settings Item Description Click the drop-down menu to select the protocol(s) used for connection. Three Network Protocol options are available: TCP/IP, TCP/IP + HTTP server location, and SSL/TLS + HTTPS server location. Click the drop-down menu to disable audio playback or choose the desired sound quality in a Citrix ICA session.
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Configuring Client Settings Configuring Service Access Settings Settings for the Connection Type of Server Connection NOTE • For descriptions of available settings for the connection type of Web Logon, please refer to “Settings for the Connection Type of Web Logon” on page 70. • For descriptions of available settings for the connection type of XenDesktop, please refer to “Settings for the Connection Type of XenDesktop”...
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Configuring Service Access Settings Common Settings Item Description Select whether to open a Citrix ICA session automatically or not when your t170 Autostart When Startup is started up. On Application Exit Select what to do when a Citrix ICA session is ended. Four options are available: Do nothing, Restart Application, Reboot, and Shutdown.
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Configuring Client Settings Configuring Service Access Settings Connection Settings Item Description Click the drop-down menu to select the protocol(s) used for connection. Three Network Protocol options are available: TCP/IP, TCP/IP + HTTP server location, and SSL/TLS + HTTPS server location. Click the drop-down menu to disable audio playback or choose the desired sound quality in a Citrix ICA session.
VMware Horizon View Client. For detailed instructions on how to access services via the standard desktop shortcut, please refer to chapter 3 “Getting Started” on page 17 or the Quick Start Guide for t170. • The following sections will guide you through the steps of creating your own service access shortcuts on the desktop.
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Configuring Client Settings Configuring Service Access Settings NOTE • If you haven’t create any entry, the View Connection list will be empty. 3. Click Add on the top of the View Connection list to add a new entry of View connection. 4.
Configuring Client Settings Configuring Service Access Settings 4.5.10 Accessing VMware View or Horizon View Services To access VMware View or Horizon View services, please do the following: 1. Double click the created (customized) access shortcut on the desktop. 2. Type in the computer name or IP address of the View Connection Server, and then click Connect. 3.
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Configuring Client Settings Configuring Service Access Settings 6. A window appears with available desktops for the provided credentials. 7. Click the desired desktop, and then click the Display drop-down menu to select the desired display size. Five options are available: Full Screen, Multimonitor, Window - Large, Window - Small, and Custom. 8.
Configuring Client Settings Configuring Service Access Settings 4.5.11 Configuring Advanced View Connection Settings The table below provides a description of each setting item for View connections. Please refer to this table to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. General Sub-tab Server Settings Item...
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Select whether to open a VMware View or Horizon View session automatically or Autostart When Startup not when your t170 is started up. On Application Exit Select what to do when a VMware View or Horizon View session is ended.
To configure general browser session settings, please do the following: 1. On Atrust Client Setup, click Applications > Web Browser > Global Setting. 2. Refer to the table below to set up home page, proxy, and automatic configuration settings, and then click Save to apply.
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• You can use this feature to create a desktop shortcut for a specific web page, for example, your intranet home page. 1. On Atrust Client Setup, click Applications > Web Browser. 2. The Browser Session list appears in the Configuration area.
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(refer to the table below for descriptions). Common Settings Item Description Select whether to open a browser session automatically or not when your t170 is Autostart When Startup started up. On Application Exit Select what to do when a browser session is ended. Four options are available: Do Nothing, Restart Application, Reboot, and Shutdown.
Appendices This chapter provides instructions for the maintenance of your t170 thin clients. A.1 Resetting Your t170 to the Unmanaged State How to reset your t170 to the unmanaged state A.2 Restoring Your Operating System How to restore the operating system for your t170...
A.1 Resetting Your t170 to the Unmanaged State Your t170 can be managed by the Atrust Device Manager console, a tool developed by Atrust for remote and mass client management. To release a managed t170 from the management of Atrust Device Manager, you can perform Release from management locally through Atrust Thin Client Menu.
A.2 Restoring Your Operating System The Recovery CD / DVD for Atrust t170 enables you to restore your operating system to the factory default state. NOTE • Contact our technical support via fae@atrustcorp.com to get instructions on how to get or make a Recovery CD / DVD.
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9. Select CD/DVD and then click Next to continue. 10. A screen appears prompting your to select the language of the user interface for your Atrust t170. Four language are available: English, Simplified Chinese, Traditional Chinese, and Japanese. Press Next to continue.
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11. The system recovery starts. 12. After completion, remove the Recovery DVD and then click Finish to restart your system.
Windows Embedded Standard 7 Supported Protocols Microsoft RDP with RemoteFX / Citrix ICA with HDX / VMware PCoIP Management Atrust Client Setup / Atrust Device Manager Security Kensington security slot Mount / Stand VESA mount kit / Stand, (W)68 x (H)10 x (D)111 mm Dimensions (W)39.5 x (H)143 x (D)103 mm...
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