Diagnostic Tips - HP ProCurve 2510G Series Installation And Getting Started Manual

Diagnostic Tips:

Tip Problem
➊
The switch is not 1. Verify the power cord is plugged into an active power source and to the switch. Make
plugged into an
active AC power
2. Try power cycling the switch by unplugging and plugging the power cord back in.
source, or the
3. If the Power LED is still not on, verify that the AC power source works by plugging another
switch's power
supply may have
failed.
If the power source and power cord are OK and this condition persists, the switch power
supply may have failed. Call your ProCurve authorized LAN dealer, or use the electronic
support services from HP to get assistance. See the Customer Support/Warranty booklet
for more information.
➋
A switch Try power cycling the switch. If the fault indication reoccurs, the switch may have failed.
hardware failure Call your ProCurve authorized LAN dealer, or use the electronic support services from
has occurred. All ProCurve to get assistance. See the Customer Support/Warranty booklet for more
the LEDs will stay information.
on indefinitely.
➌
The switch has 1. Try resetting the switch by pressing the Reset button on the front of the switch, or by
experienced a
software failure
2. If the fault indication reoccurs, attach a console to the switch (as indicated in chapter
during self test.
If necessary to resolve the problem, contact your ProCurve authorized LAN dealer, or use
the electronic support services from HP to get assistance. See the Customer Support/
Warranty booklet for more information.
➍
One or more of Try disconnecting power from the switch and wait a few moments. Then reconnect the
the switch power to the switch and check the LEDs again. If the error indication reoccurs, one or more
cooling fans may of the fans has failed. The Switch 2510G-48 has three fans, and the Switch 2510G-24 has
have failed. two fans and the switch may continue to operate under this condition if the ambient
temperature does not exceed normal room temperature, but for best operation, the switch
should be replaced. Contact your ProCurve authorized LAN dealer, or use the electronic
support services from ProCurve to get assistance. See the Customer Support/Warranty
booklet for more information.
➎
The network port Try power cycling the switch. If the fault indication reoccurs, the switch port may have
for which the LED failed. Call your HP authorized LAN dealer, or use the electronic support services from HP
is flashing has to get assistance. See the Customer Support/Warranty booklet for more information.
experienced a
If the port is a mini-GBIC, verify that it is one of the mini-GBICs supported by the switch.
self test or
Unsupported mini-GBICs will be identified with this fault condition. The supported mini-
initialization
GBICs are listed in Chapter 2, "Installing the Switch" on
failure.
tested when they are "hot-swapped"—installed or changed while the switch is powered
on.
To verify the port has failed, try removing and reinstalling the mini-GBIC without having to
power off the switch. If the port fault indication reoccurs, you will have to replace the mini-
GBIC.
continued on the next page
sure these connections are snug.
device into the outlet. Or try plugging the switch into a different outlet or try a different
power cord.
power cycling the switch.
2) and configure it to operate at 9600 baud. Then, reset the switch. Messages should
appear on the console screen and in the console log identifying the error condition. You
can view the console log at that point by selecting it from the console Main Menu.
Diagnosing with the LEDs
Solution
page 2-7. The mini-GBICs are also
Troubleshooting
4-5