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Check List
Before calling for assistance, check the information in this section to see
please call the
Symptom
No images on the
screen.
I cannot turn on
the monitor.
Downloaded from ManualMonitor.com Manuals
if you can remedy any problems yourself. If you do need assistance,
phone number on the Information section or contact your
Check List
Is the power cord
Check the power cord connection and supply.
connected
properly?
Can you see
(Connected using the D-sub cable)
"Check Signal
Check the signal cable connection.
Cable" on the
screen?
(Connected using the DVI cable)
If you still see an error message on the screen when the
monitor is connected properly, check to see if the monitor
status is set to analog.
Press
input signal source.
If the power is on,
If the initial screen (the login screen) appears, boot the
reboot the computer
computer in the applicable mode (the safe mode for
to see the initial
Windows ME/XP/2000) and then change the frequency of
screen(the login
the video card.
screen), which can
(Refer to the
be seen.
If the initial screen (the login screen) does not appear,
contact the Service Center or your
Can you see "Not
You can see this message when the signal from the
Optimum Mode",
video card exceeds the maximum resolution and
"Recommended
frequency that the monitor can handle properly.
Mode 1280 x 1024
60 Hz" on the
Adjust the maximum resolution and frequency that the
screen?
monitor can handle properly.
If the display exceeds SXGA or 75 Hz, a "Not Optimum
Mode", "Recommended Mode 1280 x 1024 60 Hz"
message is displayed. If the display exceeds 85 Hz, the
display will work properly but the "Not Optimum Mode",
"Recommended Mode 1280 x 1024 60 Hz" message
appears for one minute and then disappears.
Please change to the recommended mode during this
one-minute period.
(The message is displayed again if the system is
rebooted.)
There is no image
The monitor is in PowerSaver mode.
on the screen.
dealer.
Solutions
button to have the monitor double-check the
Preset Timing
Modes)
dealer.
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