Icd Group Features-Incoming Call Queue Monitor - Panasonic KX-NS700 Operating Manual

1.3.38 ICD Group Features—Incoming Call Queue Monitor
To confirm the Call Log History
6-Line Display PT
While the display is in incoming call queue monitoring mode
JAN.31 08:13AM
601:Sales Section
Waiting Calls Now:
Max. Waiting Time:
EXIT LOG
Press "LOG".
To clear Call Log History
6-Line Display PT
While the Call Log History is displayed
Since JAN.29
Total Calls
Overflow Calls
Lost Calls
Average Waiting
EXIT
Press "CLEAR".
•
If the accumulated data exceeds the maximum number that can be displayed (99999),
"****" is shown on the display. To reinitialize the display, clear the Call Log History.
•
For information about other supervisory features, refer to "1.3.42 ICD Group
Features—Supervisory".
1.3.38 ICD Group Features—Incoming Call Queue Monitor
An extension assigned as a supervisor (supervisor extension) can monitor the status of
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
112 Operating Manual
FRI
Total Calls
Overflow Calls
00006
Lost Calls
02'18
Average Waiting
SPRVS
09:10AM
: 00996
: 00131
: 00039
: 01'06
CLEAR
Since JAN.29 09:10AM
: 00996
: 00131
: 00039
: 01'06
EXIT CLEAR
Confirm the Call Log History.
Document Version 2014-11