First Alert THERM-500 Onelink Owner's Manual & Installation Manual
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First Alert THERM-500 Onelink Owner's Manual & Installation Manual

First Alert THERM-500 Onelink Owner's Manual & Installation Manual

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Model THERM-500

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Summary of Contents for First Alert THERM-500 Onelink

  • Page 1: Installation Guide

    Owner’s Manual & Installation Guide Model THERM-500...
  • Page 2 Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by First Alert / BRK Brands, Inc.
  • Page 3 We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling.

  • Page 5: Table Of Contents

    Table of Contents GET TO KNOW YOUR THERMOSTAT Home Screen ....................1 Menu Screens .....................1 Dropdown Dashboard ................2 Care and Use of Your Thermostat ............`3 QUICK START Selecting Your Desired Temperature and Mode ........4 Using the Fan Button .................4 Setting the Time & Date ................5 Setting the Time ...................6 Setting the Date ...................7 Daylight Savings Setup ..............7...
  • Page 6 Table of Contents DISPLAY ....................17 Active Brightness ................18 Idle Brightness ................18 Night Dimmer ..................18 Maintenance ...................19 PREFERENCES ..................20 User Interface Themes ..............21 Custom Wallpaper .................21 Heat/Cool Indicator ................21 Sound Options .................21 HUMIDITY ....................22 Humidification Settings ..............23 Dehumidification Settings ............23 VACATION/AWAY ...................24 Vacation Mode On/Off ..............25 Schedule ..................26 Modes &...
  • Page 7 Table of Contents GENERAL SETUP ..................35 Units (F or C)..................35 Language .....................36 Smart Recovery On/Off ..............36 Simple Thermostat On/Off ..............36 INSTALLATION SETTINGS..............37 Heat & Cool Stages ................37 Heat & Cool Stages ...............37 Compressor Stages................37 Aux Heat Stages................37 Timers & Deadbands .................37 Free Cooling ..................39 Heat Pump Settings................40 Heat Pump Lockout - Enabled/Disabled ........40...
  • Page 8 Table of Contents WI-FI ......................44 Status ....................44 Setup ..................... 44 SKYPORT ....................45 Account ....................45 EMERGENCY HEAT .................. 46 ONELINK ASSISTANT ................... 47 Installing the Onelink Assistant Software ......... 47 Uploading Photos ................... 48 INSTALLATION INSTRUCTIONS ..............49 Remove &...

  • Page 9: Get To Know Your Thermostat Home Screen

    Get To Know Your Thermostat Home Screen Outdoor Temperature Backlit ColorTouch Display (If optional accessory is used) Drop Down Connectivity Symbol Table Dashboard Button Not connected Warmer to Wi-Fi Button Connected to local SD Card access point w/IP Slot address without Skyport access Connected to local access point w/IP...

  • Page 10: Dropdown Dashboard

    Get To Know Your Thermostat Dropdown Dashboard The Dropdown Dashboard displays temperature, humidity, and other readings. It will also show the high and low readings of the day. Drop Down Dashboard Button Wi-Fi Connection Icon Dropdown Dashboard (The contents of your Dashboard may vary) Weather Display Room...

  • Page 11: Care And Use Of Your Thermostat

    Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen. DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS.

  • Page 12: Quick Start

    Quick Start - Temperature, Modes & Fan Selecting Your Desired Temperature and Mode Press to adjust temperature Cool Setpoint The Heat or Cool Setpoint is the Warmer temperature the room has to Button reach before heating or cooling will turn on. (Without regard Cooler to deadband)

  • Page 13: Setting The Time & Date

    Quick Start - Set Time & Date NOTE: When the thermostat is connected to the Skyport; the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Set Time & Date Set Current Time Use AM/PM - ON Set Current Date Daylight Savings Setup Daylight Savings Time - OFF...

  • Page 14: Setting The Time

    Quick Start - Set Time & Date Setting the Time Press then to scroll down. MENU NOTE: If the Skyport Wi-Fi Key is installed on the thermostat, the Press Time and Date settings will not Set Time & Date be accessible. Press Set Current Time (12:00 AM)

  • Page 15: Setting The Date

    Quick Start - Set Time & Date Setting the Date Press Set Current Date 6/1/2013 Press to set the current month and year. Press the day on the calendar Press BACK when finished. Daylight Savings Setup Turn Daylight Savings Daylight Savings Time - OFF Time on or off.

  • Page 16: Main Menu Buttons

    Main Menu Buttons - Schedule Schedule View My Schedule Edit My Schedule...

  • Page 17: Main Menu Buttons Schedule

    Main Menu Buttons - Schedule This thermostat features up to four programmable time periods per 24 hour day: Morning, Day, Evening, and Night. The start time for each time period is adjustable. The stop time for each time period is Schedule the start time for the next period.
  • Page 18 Main Menu Buttons - Schedule Edit My Schedule (Continued) Press and select a Time Period (Morning, Day, Evening, or Night) to edit. Next Adjust Mode, Start Time, and Heat and Cool Setpoints to desired settings. The Time Period may also be Enabled or Disabled. Un-check the Enabled box for Time Periods you don’t want to use.

  • Page 19: Smart Fan

    Main Menu Buttons - Smart Fan Smart Fan Smart Fan - OFF Who To Call For Service Smart Fan Min Runtime View Runtime Graphs Start/Stop Times Who To Call For Service Days To Run Fan View Runtime Graphs...

  • Page 20: Smart Fan On/Off

    Main Menu Buttons - Smart Fan The fan may be programmed to turn on automatically for a specified period during the day. Smart Fan Press to turn fan schedule on or off Smart Fan - OFF Smart Fan - ON Smart Fan Min Runtime (10m) Set the minimum number of minutes the fan will run from the top...

  • Page 21: Screensaver

    Main Menu Buttons - Screensaver Screensaver Screensaver - OFF Who To Call For Service Screensaver Setup View Runtime Graphs Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After... Use Theme Images - OFF Randomize Slideshow - OFF Show Clock - OFF Home Screen Info - OFF Screensaver Preview...

  • Page 22: Screensaver On/Off

    Main Menu Buttons - Screensaver The Screensaver allows you to create custom slideshows. Screensaver Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow) Slideshow, Digital Clock, Analog Clock...

  • Page 23: Alerts

    Main Menu Buttons - Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert Reset Humidity Pad Alert Set/Edit Reminders Service Call Reminder - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days...

  • Page 24: View Current Alerts

    Main Menu Buttons - Alerts The alerts let you know when your system needs service. Alerts View Current Alerts View and reset current Alerts will appear service alerts here. on the bottom bar of the Home Screen. Press to view and reset current alerts.

  • Page 25: Display

    Main Menu Buttons - Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration...

  • Page 26: Active Brightness

    Main Menu Buttons - Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle.

  • Page 27: Maintenance

    Main Menu Buttons - Display Maintenance Maintenance allows you to clean and calibrate the touch screen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the touchscreen should not need to be calibrated.

  • Page 28: Preferences

    Main Menu Buttons - Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar red/white OFF Room Temp red/blue OFF Mode Status red/blue OFF Sound Options Beep - OFF Beep Sound...

  • Page 29: User Interface Themes

    Main Menu Buttons - Preferences You may set the type of background that appears on the thermostat Preferences Home Screen. User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At Sunset, the background will change to an evening scene and the moon will replace the sun.

  • Page 30: Humidity

    Main Menu Buttons - Preferences Humidity Humidification Settings Humidify setpoint (0%) Humidify with heat - OFF Run fan w/humidity demand - OFF Dehumidification Settings Dehumidity setpoint (99%) Run A/C to dehumidify - OFF Maximum Overcool (0°) Reheat - OFF Dehumidify only when cooling - ON...
  • Page 31 Main Menu Buttons - Preferences The Humidity feature allows the thermostat to control a humidifier or use your air conditioner to dehumidify the space Humidity IMPORTANT: Aux Output Usage must be set for Hum or Dehum for these settings to take effect. See: AUX Output Settings on page 39.

  • Page 32: Vacation/Away

    Main Menu Buttons - Vacation/Away Vacation/Away Clear Vacation Schedule Set Vacation Schedule Start Date Start Time Return Date Return Time Settings while away Mode Auto Heat Cool Heat Setpoint Cool Setpoint...

  • Page 33: Vacation Mode On/Off

    Main Menu Buttons - Vacation/Away Vacation or pressing the AWAY button, will use temporary, energy saving settings without changing the regular schedule. Pressing the HOME button will return the thermostat to Vacation/Away normal comfort settings. Clear Vacation Schedule Removes the stored vacation schedule. Set Vacation Schedule Set your Vacation Schedule.

  • Page 34: Schedule

    Main Menu Buttons - Vacation/Away Schedule (Continued) Return Date Tue Sep 21 2010 Select the day Vacation Mode will end. Then press BACK BACK Return Time (3:00 PM) Select the time Vacation Mode will end. Then press BACK Settings while away Select the desired Mode and setpoints to be used in Vacation/Away Mode.

  • Page 35: Security

    Main Menu Buttons - Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode Lock After... Allow fan/mode changes - NO Allow setpoint changes - NO Allow home/away changes - NO Setpoint Limits Setpoint Limits - OFF Minimum Cool Setpoint Maximum Heat Setpoint...

  • Page 36: Auto Screenlock

    Main Menu Buttons - Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock NOTE: Code must be set Auto Screenlock - OFF before Auto Screenlock can be turned on. Auto Screenlock - ON * If you forget your Set Passcode (code not set )

  • Page 37: Information

    Main Menu Buttons - Information Information My Thermostat View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Delete Runtime Data Who To Call For Service...

  • Page 38: My Thermostat

    Main Menu Buttons - Information This button contains valuable service and system runtime information. Information My Thermostat View your thermostat dip switch settings, equipment status, runtimes, and other settings. View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph...

  • Page 39: Settings

    Main Menu Buttons - Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius Language English Spanish/Espanol French/Francais Smart Recovery - ON/OFF...
  • Page 40 Main Menu Buttons - Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer...
  • Page 41 Main Menu Buttons - Settings Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - Enabled/Disabled HP Lockout Outdoor Temp Aux Heat Lockout - Enabled/Disabled Aux Heat Lockout Temp Dual Fuel Settings Dual Fuel - On/Off Changeover With Outdoor - On/Off Adjust Balance Point AUX Output Settings AUX Output Usage...
  • Page 42 Main Menu Buttons - Settings Settings (Continued) Installation Settings Test Outputs Dealer Information Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website Upgrade Firmware Delete Custom Images Calibrate Clock Factory Defaults Restart Thermostat...

  • Page 43: Thermostat Name

    Heat & Off modes will be available. This will simplify the operation for the user. SD Card Import and export files to and from the thermostat. See the First Alert Assistant instructions for further details. Import Settings from SD Card *NOTE: A 2GB SD card is recommended.

  • Page 44: Language

    Main Menu Buttons - Settings General Setup (Continued) Language (en) English Spanish/Español French/Français Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat before the Morning start time to bring the room temperature to the Morning setpoint at the start of the Morning time period.

  • Page 45: Installation Settings

    Main Menu Buttons - Settings Installation Settings Heat & Cool Stages (1h1c) Heat & Cool Stages (1h1c) Up to 2 Stages Cooling and 4 stages Heating. Compressor Stages (1h1c) Only available when Up to 2 compressors. dip switch is set for Heat Pump operation.
  • Page 46 Main Menu Buttons - Settings Installation Settings (Continued) Timers & Deadbands (Continued) The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on.

  • Page 47: Free Cooling

    Main Menu Buttons - Settings (Continued) Installation Settings Free Cooling Free Cooling requires additional dampers and duct work to be installed. Additionally, the thermostat is wired in a different manner for this feature to function properly. Before enabling this feature, please make sure these steps are completed. Free Cooling - DISABLED Free Cooling - ENABLED Turns on Free Cooling.

  • Page 48: Heat Pump Settings

    Main Menu Buttons - Settings Installation Settings (Continued) (Only available Heat Pump Settings when dip switch is set for Heat Pump operation.) Heat Pump Lockout - DISABLED Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout. HP Lockout Outdoor Temp (65˚) Heat Pump will not run below this temp.

  • Page 49: Aux Output Settings

    Main Menu Buttons - Settings (Continued) Installation Settings AUX Output Settings Allows the W3/AUX output to be used for Heating, Humidification, or Dehumidification. AUX output usage (W3) IMPORTANT: Aux Output Usage must be set for Hum or Dehum before any settings will take effect in the Humidity Main Menu.

  • Page 50: Fan Off Delay

    Main Menu Buttons - Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Sensor Settings Control Sensor (thermostat ) When a remote sensor is connected to the thermostat, the user may choose which sensor source is used to measure room temperature.

  • Page 51: Dealer Information

    Main Menu Buttons - Settings Dealer Information A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu. Use the keyboard to enter your information.

  • Page 52: Wi-Fi

    Main Menu Buttons - Wi-Fi Wi-Fi Wi-Fi Status Wi-Fi Setup Choose Network Password Entry Local API - OFF Enabling the local API allows 3rd party software to interface with your thermostat, such as a home automation system. Wi-Fi Status It is here that you will find helpful information regarding the connectivity status of your thermostat,...

  • Page 53: Skyport

    Main Menu Buttons - Skyport Skyport Skyport Services - ON Weather Updates - ON Skyport Account Skyport Account Enable the thermostat to connect to the Skyport Cloud for remote monitoring and control features. Upon pressing Skyport Account, the thermostat will search for available local networks with which to connect.

  • Page 54: Emergency Heat

    Main Menu Buttons - Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. Emergency Heat To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat.

  • Page 55: Onelink Assistant

    Every time the user runs the Onelink Assistant software, it automatically connects to First Alert thermostat website in the background and updates the software and firmware (the operating system for First Alert) at no cost. The Onelink Assistant allows you to use your computer to: •...

  • Page 56: Uploading Photos

    The Onelink Assistant Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer. Save to SD *NOTE: A 2GB SD card is recommended.

  • Page 57: Installation Instructions

    Installation Instructions Remove and Replace the old thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. • Assemble tools: Flat blade screwdriver, wire cutters and wire strippers.

  • Page 58: Wire Connections

    Installation Instructions Wire Connections If the terminal designations on your old thermostat do not match those refer to the chart below or the wiring on the new thermostat, diagrams that follow. Wire from the Install on the old thermostat Function new thermostat terminal marked connector marked...

  • Page 59: Determining Your Existing Wiring And Equipment

    C (24Vac) connection. If you have a single stage fossil fuel heater with air conditioning, the First Alert model THERM-500 will require 5 wires for independent fan control. They are R (24Vac), C (24Vac), W (Heat), Y (Cooling), and G (Fan).
  • Page 60 Installation Instructions If you have a heat pump without aux heat, the First Alert model THERM-500 will require 5 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1 Stage Compressor), and G (Fan). If you are short 1 wire, there are at least 3 options available to connect the First Alert model THERM-500: 1.

  • Page 61: Making 4 Wires Work When 5 Wires Are Required

    7. Place the other end of the 3" long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y. 8. When connecting the wires to the First Alert thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the First Alert thermostat.

  • Page 62: Making 5 Wires Work When 6 Wires Are Required

    If you have System C or E from pages 48-49 or any system that requires 6 wires, and you would like to install the First Alert model THERM-500 using only 5 wires, follow the directions below. You will need a screwdriver along with a 3"...

  • Page 63: The Onelink Thermostat Backplate

    Installation Instructions The THERM-500 Backplate NOTE: The backplate does not fully cover a full size vertical junction box. The ACC-WPLWH OneLink Wallplate or a single-gang, horizontally mounted junction box would SENSOR be needed for that type of installation To remove the thermostat backplate: Front Housing Using the Finger Pull Areas, pull the Backplate...

  • Page 64: Explanation Of The Thermostat Dip Switches

    Installation Instructions Explanation of Thermostat Dip Switches Dip switches are located on the back of the thermostat GAS/EL ELEC SENSOR This dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If your GAS/EL GAS/EL system is anything other than a heat pump, leave this switch set for GAS/EL.* *For some commercial heat pumps, this switch may need...

  • Page 65: Sample Wiring Diagrams

    Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire, Heat Only 3 Wire, Heat Only Residential & Commercial 1 Stage Heating Residential & Commercial 1 Stage Heating with no Fan. with no Fan. The thermostat will not work with 24VAC Power 2 wires.

  • Page 66: Heat Pump Systems

    Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat Residential & Commercial Heat Pump with Residential & Commercial Heat Pump with ‘O’...
  • Page 67 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems with Dual Fuel 7 Wire, 2 Stage Cooling, 3 Stage Heat Residential & Commercial Heat Pump with ‘O’ Reversing Valve and Fossil Fuel furnace. 24VAC Power GAS/EL 24VAC Common W1/O/B Reversing Valve ELEC...

  • Page 68: Troubleshooting

    Troubleshooting • SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears.

  • Page 69: Index

    Index Dealer Information, 30, 43 Delay Fan-off, see Fan Time between stages, see Time Delay Differential C, 50 Accessories, 44, 45 Heat and cool, 37 Calibration, 42 Active Brightness, 18 Dimmer, 18 Celsius, 35 Alerts, 15 Dip Switches, 56 Choose Network, 44, 45 view current, 16 ELEC, 56 reset, 16...
  • Page 70 Index Emergency Heat, 46 Energy Watch Cool, 29 Heat, 29 Aux heat, 29 Heat Idle Brightness, 18 1st stage Information, 29 deadband, see Installation Settings, 37 Deadband Installation, 49 emergency heat, 46 minutes of runtime, 30 Factory Defaults 2nd stage deadband, resetting, 43 see Deadband Fahrenheit, 35...
  • Page 71 Index Outdoor calibrate, 42 high and low temp, 1 sensor, 42 viewing temp, 1 Main Menu, 1, 8 Schedule turn on/off, 8 Maintenance, 19 view, 8 Manual edit, 8 changeover, 40 Screen Cleaning, 19 cool, 4 heat, 4 Screensaver turn on/off, 14 Mode, 1, 4 Passcode, 27 setup, 14...
  • Page 72 Index Terminals, Vacation, 24 see Backplate modes, 26 schedule, 25 Test Outputs, 42 setpoints, 26 Thermostat Sensor calibrate, 42 Three Stage Heat, 37 Themes, 21 Time, see Clock Timers, 38 W1, 50 Time Delay, compressor lockout, 37 W2, 50 cycles per hour, 37 W3, 50 1st stage to 2nd stage, 38 Wallpaper, 21...

  • Page 73: Notes

    Notes...

  • Page 74: Warranty

    PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of Onelink™ and First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship.
  • Page 75 © 2014 BRK Brands, Inc. Onelink is a trademark of BRK Brands, Inc. All rights reserved. ™ Distributed by BRK Brands, Inc., Aurora, Illinois 60504. Due to continuing product development, the product inside the packaging may look slightly different than the one on the package.

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