Handling Incoming Calls - Brother FAX-2480C User Manual

Handling Incoming Calls

Difficulty
The machine 'Hears' a voice as a
CNG Tone.
Sending a fax call to the machine.
Custom features on a single line.
Menu Setting Difficulties
Difficulty
The machine beeps when you try to
access the Setup Receive menu.
Copying Difficulties
Difficulty
Cannot make a copy
Vertical streaks appear in copies
Poor copy results when using the
ADF.
Suggestions
If Fax Detect is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect
on page 33.)
If you answered at the machine, press Mono Start and hang up at once. If you
answered on an external or extension phone, press your Fax Receive Code
(default setting is l51). When your machine answers, hang up.
If you have Call Waiting, Call Waiting/Caller ID, an alarm system EFTPOS,
PC/FAX modem or other custom feature on a single phone line with your machine,
it may create a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate phone line with no custom features is
recommended.
Suggestions
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting is available only when the machine is in Fax mode.
Suggestions
Make sure that the Copy
on page 58.)
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 87.)
Try using the scanner glass. (See Using the scanner glass on page 7.)
Troubleshooting and Routine Maintenance
key is illuminated. (See Entering Copy mode
77