Pioneer inno xm2go User Manual page 82

Customer Support
Troubleshooting
If this happens:
inno does not communicate with your PC.
Artist and song title information does not
display correctly.
You cannot transfer songs that you
downloaded with Napster To Go™ into inno.
82 Customer Support
You should:
Check the power and USB connections between the dock and your PC.
Be sure to use the supplied USB cable; any others may prevent your
inno from charging or communicating properly with your PC. Remove
your inno from its dock station, then re-insert.
inno may not correctly show the artist and song information
(ID3 tags) of certain foreign songs.
inno is not compatible with Napster To Go's monthly subscription
service. To transfer songs from your PC to your inno, you must
purchase individual songs or albums from XM+Napster Light or
XM+Napster.