Tones are not sounding
Are tones turned off?
See "Tones" section.
Steam is coming from the vent grille
Some steam is normal.
Fan running slower than usual
Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
Cooking times seem too long
Is the cooking power set properly?
See "Cooking Power" section.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID
To locate factory specified parts in your area, call our Customer
Interaction Center telephone number or your nearest KitchenAid
designated service center.
For product related questions, please call the KitchenAid Canada
Customer Interaction Center toll free: 1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local dealers.
For parts, accessories and service in Canada
Call 1-800-807-6777. KitchenAid designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer Interaction Center
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
ASSISTANCE OR SERVICE
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than specified in "Microwave
Have a qualified electrician check the electrical system in the
Radio or TV interference
Is the microwave oven plugged into the same outlet?
Try a different outlet.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Replacement Parts and Accessories
Part No. 4393799
Turntable Support and
Part No. 8184102
Part No. 4393861
Part No. 8183949
Part No. 8204725
Part No. 8204983
Crisper Pan Handle
Part No. 8204652
Part No. 4393790
Part No. 4393791
Cooktop and Microwave
Halogen Light Bulb
Part No. 8185188
Stainless Steel Cleaner &
Part No. 8171420