Problem solving guide
The following fault message appears in the display at the end
of a programme
Fault message
Heating fault
Chk detergent
Hygiene info
40
Possible cause
The washing machine
was unable to heat up.
Excessive foam has built
up during washing.
A programme of at least
60°C has not been run for
a long period of time.
Remedy
Start the programme again.
If the fault message appears
again, contact Miele.
Use less detergent next time
and follow the manufacturer's
instructions on dosage given on
the packaging.
Run the Cottons 75°C
programme with a universal
detergent to prevent the
formation of organic deposits
and unpleasant odours in the
machine.