Error Message Appears On A Pictbridge Compliant Device - Canon PIXMA MP970 series Quick Start Manual

Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device, and the actions to resolve them.
W
Note
• This section describes errors that are indicated on Canon-brand PictBridge compliant device. The error
messages and operations may vary depending on the device you are using.
For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCD
and take the appropriate action to clear the error. For details, see "An Error Message Is Displayed on
the LCD" on page 74.
• For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On
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Action
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PictBridge Compliant
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Device
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"Printer in use" If the machine is printing from the computer or warming up, wait until the job
ends. When it is ready, the machine starts printing automatically.
"No paper" Load paper in the paper source, or press the Paper Feed Switch to select the
paper source where you have loaded paper (the Rear Tray or Cassette), and
select Continue* in the display on your PictBridge compliant device.
* To resume printing, you can also press the OK button on the machine instead
of selecting Continue.
"Paper Error" / "Media type error"
• The page size that cannot be fed from the Cassette is selected. Load paper
in the Rear Tray, press the Paper Feed Switch to select the Rear Tray as the
paper source, and try printing again.
For details, see "Changing the Paper Source" on page 15.
• If the Paper Output Tray is closed, open it. The machine resumes printing. If
the Inner Cover is open, close it and select Stop in the display on your
PictBridge compliant device to stop printing.
"Paper jam"
Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the
machine and try printing again.
"Printer cover open" Close the Scanning Unit (Printer Cover) on the machine.
"No Print Head" The Print Head is not installed or is defective.
For details on how to resolve the error, see "Print head is not installed. Install the
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print head. U051" in "An Error Message Is Displayed on the LCD" on page 74.
"Waste tank full" / "Ink absorber full" The ink absorber is nearly full.
For details on how to resolve the error, see "The ink absorber is almost full.
Press OK to continue printing. Contact the service center." in "An Error Message
Is Displayed on the LCD" on page 75.
"No ink" / "Ink cassette error" The ink tank is not installed properly or empty.
See the error message displayed on the LCD and take the appropriate action to
resolve the error. See "An Error Message Is Displayed on the LCD" on page 74.
"Ink Error"
An ink tank that was once empty is installed.
For details on how to resolve the error, see "The remaining level of the following
ink cannot be correctly detected. Replace the ink tank. U130" in "An Error
Message Is Displayed on the LCD" on page 75.
"Hardware Error" An ink tank error has occurred. Replace the ink tank. See "Replacing an Ink
Tank" on page 50.
Troubleshooting 93