The Print Result Not Satisfactory When Copying - Canon PIXMA MP970 series Quick Start Manual

Cause
I
Action
I
Printing on thick paper. Selecting the Prevent paper abrasion setting will widen the clearance between
the Print Head and the loaded paper. If you notice abrasion even with the media
type set correctly to match the loaded paper, set the machine to prevent paper
abrasion by using the Operation Panel on the machine or the printer driver.*
*
Deactivate the Prevent paper abrasion setting once printing is complete. If
not, this setting remains enabled for all subsequent print jobs.
• Setting with the Operation Panel on the machine
From the HOME screen, select Settings, Device settings, and Print
settings in this order, and then set Prevent paper abrasion to ON. For
details, refer to "Changing the Machine Settings" in the User's Guide on-
screen manual.
• Setting with the printer driver
Refer to "Print Results Not Satisfactory" in the User's Guide on-screen
manual.
Printing graphics with the Intensity Especially if you are using plain paper to print images with high intensity, the
setting in the printer driver set too high. paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to "Changing Intensity Setting" in "Making Copies" of the
User's Guide on-screen manual and reduce the Intensity setting. Then try
printing again.
When printing from your computer, refer to "Print Results Not Satisfactory" in the
User's Guide on-screen manual.
Printing beyond the recommended
If you are printing beyond the recommended printing area of your printing paper,
printing area. the lower edge of the paper may become stained with ink.
For details on recommended printing area, refer to "Printing Area" in the User's
Guide on-screen manual.
• Colors Are Uneven or Streaked
Cause
I
Action
Print Head nozzles are clogged.
Print Head is misaligned.
See "When Printing Becomes Faint or Colors Are Incorrect" on page 56 and
perform any necessary maintenance operations.
See "Automatic Print Head Alignment" on page 62 and perform Automatic Print
Head Alignment. If this does not solve the problem, see "Manual Print Head
Alignment" on page 63 and perform Manual Print Head Alignment.
The Print Result Not Satisfactory When Copying
Cause
,
Action
I
The original document is not loaded Check that the original is loaded correctly on the Platen Glass.
correctly.
See "Loading Original Documents" on page 7.
The original document is not loaded When loading the original on the Platen Glass, the side to be copied should be
with the side to be copied faced down. faced down.
The original document is a printout Print quality may be reduced if you copy a printout.
from this machine.
Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
The Platen Glass or the inner side of
Clean the Platen Glass and the inner side of the Document Cover.
the Document Cover is dirty.
See "Cleaning the Platen Glass and Document Cover" on page 67.
If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 79.
82 Troubleshooting