Cleaning Cradle Connectors; Troubleshooting; Troubleshooting The Mc32N0 - Motorola MC32N0 Integrator Manual

162 | Maintenance and Troubleshooting
4 Repeat at least three times.
5 Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6 Use a dry cotton-tipped applicator and repeat steps 4 through 6.
Caution: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
7 Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
8 Inspect the area for any grease or dirt, repeat if required.

Cleaning Cradle Connectors

To clean the connectors on a cradle:
Procedure:
1 Remove the DC power cable from the cradle.
2 Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3 Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the applicator
back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the connector.
4 All sides of the connector should also be rubbed with the cotton-tipped applicator.
Caution: Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from
your face.
5 Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
6 Remove any lint left by the cotton-tipped applicator.
7 If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
8 Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before
applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity
requires less drying time.

Troubleshooting

The following tables provides typical problems that might arise and the solution for correcting the problem.

Troubleshooting the MC32N0

Table 12: Troubleshooting the MC32N0
Problem
Mobile computer does
not turn on.
April 2015 | MN000887A01-B
Cause Solution
Main battery not Charge or replace the main battery.
charged.
Main battery not Ensure the battery is installed properly.
installed proper-
ly.
MC32N0 not re-
On Android devices, perform a soft reset. If the mobile computer still
sponding.
does not turn on, perform a hard reset. On WinCe devices, perform a
warm boot. If the mobile computer still does not turn on, perform a
cold boot. For more information see Getting Started on page 19.
Table continued...