Troubleshooting - Philips Pocket Memo DPM8900 User Manual

Troubleshooting

Problem
The device does not turn on
The device does not playback recordings
The device does not respond
I cannot hear anything from the speaker
Recording does not start
I cannot hear anything from the headphones
Possible cause/solution
• Battery is empty.
X Recharge the battery.
• The device is turned off.
X Turn the power on.  Power on/off, p. 14.
• The device is in power-save mode.
X Lift up the recorder or press any button to reactivate it.
• No recordings are saved in the device.
• Turn the power off and on again.  Power on/off, p. 14.
• Headphones are connected to the device.
X Unplug the headphones.
• The volume is at the lowest setting.
X Adjust the volume level.
• There is no memory card in the device.
X Insert a memory card into the device.  Insert and eject the memory card,
p. 13
• Memory card is not formatted correctly.
X Format the memory card in the device.  Memory formatting, p. 30
• The the available memory space for recording is full.
X Delete some files or move them to an external device.
• The file is locked.
X Unlock the file.  File lock and priority, p. 22
• The memory card is locked.
X Unlock the memory card.
• The headphones are incorrectly connected.
X Check the headphone connection.
• The volume is at the lowest setting.
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EN