Help - Motorola C5011A User Manual

14. Help

No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and switched on.
No display
• Check that the batteries are inserted correctly and fully charged. Use only
approved rechargeable batteries supplied.
• Check that the handset is switched on. Press and hold
• Reset the base by removing the batteries and disconnecting the mains
power. Wait for around 15 seconds before connecting it again. Allow up
to one minute for the handset and base to synchronize.
icon flashes and the dispaly shows
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see page 44.
• Check that the mains power is connected properly and switched on.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 22.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with alcohol.
• Check that the mains power is connected properly and switched on.
• The battery is full. When the handset is fully charged,
appear steady on the display.
No Caller ID
• Check your subscription with your network operator, see page 29.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check that you have the
correct name / number stored in your phonebook, with the full area code.
I have forgotten my PIN!
• Remove one battery, press and hold the star button on the handset and
replace the battery. T
will automatically reset and the PIN will default back to 0000.
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a C5010A base. Y ou
must de-register a handset in order to register a new one, see page 45.
• Check that you have entered the correct PIN code (default = 0000).
• Check that you are at least one metre away from other electrical
equipment to avoid interference when registering.
he display shows Master
.
searching
icon will
Reset, press OK. T he handset
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Help