GMC 2012 Terrain Owner's Manual page 407

Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
Events caused by fraud or bad
faith by the driver.
Vehicle immobilization
situations due to a major force
or unforeseen circumstances,
such as natural phenomena
of an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
Vehicle immobilization
situations arising from car
accidents caused by the driver
of the vehicle or third parties.
This means any occurrence
that causes physical injury to
the occupants and/or the vehicle
caused by external forces.
Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
Any damage to the vehicle
without intent, derived from
the services provided.
Cost of towing a trailer when
choosing a GMC dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
Cost of all maneuvers required
to access the vehicle when it
is not available to be towed.
Cost of fuel provided.
Routine vehicle repair costs
are not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Customer Information
Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are
listed previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800
E-mail
asistencia.GMC@gm.com
GMC reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
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