Samsung OfficeServ ITP-5112L User Manual page 286

OFF-HOOK VOICE ANNOUNCE
Keysets may receive a voice announcement while on another call. The calling sta-
tion must have an OHVA key.When you are in DND, you cannot receive OHVA calls.
The OHVA feature will work with intercom calls and transferred calls.
To make an off-hook voice announcement:
• Dial the extension number or press the DSS key.
• When you receive a busy signal, press the OHVA key.
• After the attention tone, begin speaking.
• Finish the call by replacing the handset or pressing the ANS/RLS or the MON-
ITOR key if you are using a 7B phone.
NOTES:
1. When you are voice announcing to a station close to you, use the handset to
avoid an echo effect.
2. You cannot off-hook voice announce to single line telephones.
If your keyset is associated with a DCS 32 Button Add-On Module (DCS 32 AOM is
not supported on the OfficeServ 7100), you can receive Executive OHVA calls.
Executive Off-Hook Voice Announce allows you to engage in conversation on your
keyset and simultaneously receive and reply handsfree to an OHVA through your
DCS 32 Button Add-On Module (AOM). Use caution because the conversation
through the AOM may possibly be heard by the caller on the keyset.
When you receive an off-hook voice announcement, if you are using the handset,
you will hear the announcement over the handset receiver. If you are using the
speakerphone, you will hear the announcement over the keyset speaker. In both
cases, you can continue to speak to the original party.
• Press the flashing CALL button on your keyset.This will place the original party
on hold and allow you to talk to the announcing party.
• To return to your first party, press the key corresponding to your original call.
This will disconnect the OHVA call.
Executive off-hook voice announce allows you to engage in conversation on your
keyset and simultaneously receive and reply handsfree to an OHVA through your
add-on module (AOM). Use caution because the conversation through the AOM
may possibly be heard by the caller on the keyset. When you receive an executive
OHVA through your AOM:
• Reply by speaking in the direction of the microphone in the AOM unit.
• Adjust the volume with the VOL keys on the AOM unit.
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• Press the SPK or the MONITOR key on the AOM to disconnect the announcing
party.
NOTES:
1. Executive off-hook voice announce can only be accomplished when an AOM is
attached to your phone.
2. If the MUTE key on the AOM is lit, you must press the AOM's SPK key to answer
the OHVA call.
OHVA BLOCK
Your keyset can be programmed with an OHVA Block (BLOCK) key. Pressing this
key will prevent anyone from making an OHVA to you until you press the button
again and cancel the blocking.
OHVA REJECT
Your keyset can be programmed with an OHVA Reject (REJECT) key. Pressing this
key while receiving an OHVA call will disconnect the voice announcing party and
return you to your original call.
IN GROUP/OUT OF GROUP
If your keyset is assigned to a station ring group, you can remove your keyset from
the group and then put it back in. While you are out of the group, you can receive
calls to your extension number but not calls to the group number. If you have an
IN/OUT key with the group number assigned.
• Press the IN/OUT key. It will light red when your keyset is in the group.
• Press the IN/OUT key again to exit the group and turn the light off. Repeat as
necessary.
If you do not have an IN/OUT key:
• Dial the IN/OUT access code number __________, then the group number,
then 0 to exit the group or 1 to enter the group.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press SPK or the MONITOR key.
The IN/OUT key can include an extender to indicate the specific group that this
key will affect. This means that if you are in multiple groups, you can decide for
which groups you will receive calls.
Table of Contents DCS Keyset
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