Samsung OfficeServ ITP-5112L User Manual page 203

INQUIRE CALLER ID PARK/HOLD INFO
If you are informed that an incoming call is on hold or has been parked for you,
you may view the Caller ID information before you retrieve the call.This may influ-
ence how you choose to handle the call.
From an idle keyset:
• Press the INQUIRE button, OR
Press the CID button and then the INQUIRE soft key.
• Dial the trunk number.
• You may now answer the call by pressing the ANS button, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
• Press the INQUIRE button. Your existing call will go on hold, OR
Press the CID button and then the INQUIRE soft key to place the first call on
hold.
• Dial the trunk number.
• You may now answer the call by pressing the ANS button, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
NOTES:
1. If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer avail-
able] display.
REVIEWING PAST CALLER ID CALLS
This feature allows you to review CID information for calls sent to your keyset.This
list can contain 10–50 calls in a last-in, first-out basis.The list includes calls that you
answered and calls that rang your keyset but that you did not answer (missed
calls). When reviewing this list, you can press one button to dial the person back.
The system must be using LCR to dial the stored number. To access the CID infor-
mation stored in your REVIEW list:
• Press the REVIEW button, OR
Press the CID button and then press the REVIEW button.
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• If you have entries in your review list, the most recent call will be shown first.
• You can now CLEAR this entry, OR
Use NND to view more information about this call, OR
Press DIAL to call this person back, OR
Press SCROLL and then press STORE to save this number in a personal speed
dial bin.
NOTES:
1. Each keyset defaults with ten review bins. Please see your system administra-
tor to determine the number of bins assigned to your keyset.
2. Your system must have LCR correctly programmed to allow you to DIAL num-
bers from the review list or to STORE entries from the review list.
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