Samsung OfficeServ ITP-5112L User Manual page 141

FORWARDING CALLS
You may forward your calls to another station, group of stations or an external
telephone number. Program a destination for the type of forwarding you want as
detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER buttons,
press one to turn that forward feature on. A steady red light reminds you what for-
ward condition is activated.
You can clear all call forward conditions set at your station by lifting the handset
and dialing 600.
FORWARD ALL CALLS
To forward all your calls under any condition to another station:
• Dial 601 plus the extension or group number.
• Receive confirmation tone and hang up.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER button before you begin dialing.
2. The station that receives a Forwarded All call can transfer the call to the for-
warded station. This is useful when you are expecting an important call but
you do not wish to be disturbed by other calls.
3. When a station user places his/her keyset in Forward All mode and he/she
does not have a FORWARD ALL button, the TRANSFER button will light to in-
dicate Forward All has been set and calls to this station have been transferred
elsewhere.
FORWARD BUSY
To forward calls to another station when you are on the phone:
• Dial 602 plus the extension or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press SPEAKER before you begin dialing.
FORWARD NO ANSWER
To forward calls to another station when you do not answer:
• Dial 603 plus the extension or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER button before you begin dialing.
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FORWARD BUSY/NO ANSWER
If you have both a Forward on Busy destination and a Forward No Answer desti-
nation programmed, you may set both of these at the same time:
• Dial 604.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER button before you begin dialing.
FORWARD FOLLOW ME
When you want all calls to your extension forwarded to the extension where you
are now:
• Dial 606 plus your extension number.
• Receive confirmation tone and hang up.
If you want a specific extension's calls forwarded to your phone (Remote Call
Forward):
• Dial 606 plus the desired extension number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER button before you begin dialing.
FORWARD DND
To forward your phone when you activate DND.
• Dial 605 plus the extension number or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off you must first lift the handset
or press the SPEAKER button before you begin dialing.
CALL FORWARD OPTIONS
A display keyset may review or change call forward options and destinations. Call
forward access can be done via the keypad or by accessing the keyset display fea-
tures. To review or change call forward options:
• Press TRANSFER 102.
The display will indicate the current call forward condition and destination
OR
Show 0:FORWARD CANCEL to indicate no forward is set.
Table of Contents ITP-5107S
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