Samsung RF323** Before Calling Service

Before calling service
If you have further questions or your refrigerator has damaged accessory parts, contact us at 1-800-SAMSUNG (726-7864).
1. Automatic Ice Maker does not work
• Allow your refrigerator to operate and
cool down for 24 hours (1 full day) before
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dispensing large quantities of ice.
• To fill the ice bucket to maximum capacity,
dispense a few cubes 8 and 16 hours after
installation.
• If ICE OFF is lit, the ice maker will
not make ice.
• To activate the ice maker, press
ICE OFF or the Ice Maker Off
button on the control panel so it is
no longer lit.
2. Slow Ice Production
• Check if the ice bucket is completely
inserted.
• Freezer temp may not be low enough.
Set it to -2 °F (-19 °C) or lower.
3. Small ice cubes, ice cubes with
bubbles, or slow water dispensing
• If the water filter is clogged, the ice make may produce
small ice cubes or ice cubes with bubbles.
• Replace the water filter cartridge with a new one.
4. Water filter replacement
1. Shut off the water supply, and then
press the water dispenser paddle
with a glass to relieve any excess
pressure.
2. Turn the old water filter about 1/4
turn, counter- clockwise.
3. Pull the old water filter out of the filter case.
4. Insert the new filter into the filter case.
5. Push the filter, and then turn it
clockwise until it locks. Make sure to align the mark
on the filter with the indicator mark on the filter case.
6. Touch the "Alarm" button for about 3 seconds to reset
the water filter indicator.
- If you have trouble inserting the water filter because
of high water pressure, shut off the water supply
valve. For details, see "Changing the Water Filter" in
the User Manual.
After installation or when replacing the
water filter, dispense at least 1 gallon
(2~3 minutes) of water to remove trapped
PUSH
air from the water line. Otherwise, water
may drip from the dispenser after you
dispense water.
5. Water is not cool enough
• The first glass of water may not be cold enough because
the stored water in the water tank has not cooled
completely. Dispense several glasses of water and then
it would be cool.
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6. Water dispenser dripping
• If the water line is not inserted into the coupler
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properly, air could penetrate into the water line
3
causing water to drip from the water dispenser.
6
• CAUTION : Insert the water line into the coupler
completely and slide in the clip at the end of the
coupler.
Red Clip
(1/4")
Cabinet
Tube
Dispenser
Door Tube
1. The Water Line must be fully inserted to the center
of the transparent coupler (Type A) or the Guide
Lines (Type B) to prevent water leakage from the
dispenser.
2. Insert the from the install pack and confirm that it
holds the line firmly.
Type A Type B
Dispenser
Center of Transparent coupler
The Guide Lines
clip A (1/4") (6.35 mm)
clip A (1/4") (6.35 mm)
7. Fridge or freezer Compartments are warm
• Allow your refrigerator to operate and cool down for
24 hours (1 full day) to reach the temperature you set.
• Also, when you put room temperature or warmer
food into your refrigerator, it may need an additional
24 hours to reach the set temperature.
8. Moisture forms on outside/inside of
refrigerator
• Wipe off the condensation with a dry towel (This
may occur during hot and humid weather.)
• If the condensation appears on the doors, turn off
the Energy Saving function.
• If you open the doors frequently or for too long, it
may cause moisture to form inside the fridge.
9. Noise Clicks, Pops, Cracks, Snaps
• You may hear these noises occasionally from
inside the refrigerator. This is normal. These
sounds occur when various items contract or
expand while temperatures inside the fridge are
changing, especially during defrosting. You may
also hear these noises when electronic devices,
including the ice maker, are operating.
10. Display
• Recommended Temp Settings : 0 °F (-18 °C) for freezer and
37 °F (3 °C) for refrigerator.
• Filter indicator : The filter Indicator turns red If you dispense
about 300 gallons of water or about 6 months has passed.
Reset the indicator after replacing the filter by holding the
"Alarm" button for 3 seconds. The indicator will turn blue.
• Ice off : Press the "Ice Off" or "Ice Maker Off" button to turn
the ice making function off.
• Cooling Off (Show Room) mode : If the Display shows "0F
0F" (or OFF) code, it means that the Cooling Off function is
activated and the refrigerator is not cooling. To cancel the
Cooling Off mode, press the two buttons listed for your model
in the table below simultaneously for 5 seconds.
Model Button
RF323** / RF31FM** / RF24FS** Energy Saver + Freezer
RF32FMQ** CoolSelect + Freezer
RF23H** / RF25H** / RF28H** Freezer + Alarm
11. Food stored in refrigerator is frozen
• If food with too much moisture is stored near the cooling
vents, it may get frozen. Be sure to keep moist food away
from the cooling vents.
12. Moving the Refrigerator
• When moving the refrigerator, pull or push it straight
forwards or back. Do not wiggle it from side to side.
13. Leveling & Door Alignment
• For details, refer to "Leveling the Refrigerator"
in the User Manual.
• Insert a flat-blade screwdriver into a slot on the control
lever, turn it clockwise or counter-clockwise to level the
refrigerator.
Control Lever
Flat-blade screw driver(-)
Type A
• Open the freezer drawer to gain an access to the
adjustable hinge pin. Next, adjust the refrigerator
door using the provided 0.16 inch allen wrench.
• Insert the provided snap rings. (on some models)
RAISE
Keep the snap rings out of reach of children.
CAUTION
Type B
("RF32FMQ**" model only)
• Adjust the door height difference by inserting a Snap
Ring (1) as shown between the door and the hinge.
Insert one snap ring only
of the correct thickness.
(1)
Keep the snap rings out of reach of children.
CAUTION
14. Auto Closing Hinge (on some models)
• If the Auto Closing door
does not close correctly,
open the door more than
90°, and then remove the
door by lifting it from the
Middle Hinge.
• Note : Due to its design features, you can only
disassemble and reas semble the door when the door is
open. (The holes in the Door Shaft and the Door Middle
Hinge are deliberately tilted at specific angles so that
it is difficult to disassemble and reassemble the door
when the door is closed.
Door Middle Hinge
Auto Closing Pin
Out of Alignment
Door Bottom
• To realign the Auto Closing Hinge:
1. After you have removed the door, use a Philips head
screwdriver to remove the screw (1) connecting the
hinge to the refrigerator.
2. Using a 3/16" (0.2) Hex wrench, remove the 2 flat head
screws (2) connecting the hinge to the refrigerator.
Remove the hinge.
3. Using the Door Middle Hinge, rotate the pin on the
bottom of the door 90o so that the flat part of the pin
is parallel to the side of the door. Remove the hinge
from the pin.
4. Re-attach the Door Middle Hinge to the refrigerator.
5. Re-attach the door to the refrigerator. When you re-
attach the door, make sure you attach it at an angle
greater than 90 °.
Detach Door Middle Hinge
(1)
(2)
Rotate pin with hinge.
Allen wrench
Do not use a flat head screwdriver to align the
Auto close Hinge. It may get damaged.
CAUTION
Use the Door middle Hinge instead.
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ENGLISH
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