Troubleshooting checklist
•
Is the power supply firmly attached to your printer and an electrical
outlet?
•
Are both your printer and computer on?
•
Is your USB cable securely attached at both ends?
•
Did you remove the sticker and transparent tape from the back and
bottom of both print cartridges?
•
Is the black cartridge (P/N 82) in the left carrier and the color
cartridge (P/N 83 or 88) in the right carrier?
•
Is the paper loaded correctly? Make sure you do not push the paper
too far into the printer. For help, see page 6.
•
Did you install the printer software correctly?
From your desktop, click Start
If Lexmark Z65 does not appear in your list of programs, install the
printer software (CD–2). See page 9 for installation instructions.
•
Did you install the photo software completely?
To check to see if the photo software is installed:
From your desktop, click Start
If ACD Systems does not appear in your list of programs, install the
photo software (CD–1). See page 9 for installation instructions.
Programs or All Programs.
Programs or All Programs.
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