Troubleshooting; Setup Troubleshooting; General Troubleshooting - Lexmark X6100 User Manual

Troubleshooting

Setup troubleshooting

If you experience problems while setting up your All-In-One, make sure:
•
You unlock the scanner bed by pushing the scanner lock down. For
help locating the scanner lock, see the picture of the All-In-One on
page 11.
•
You only have one Lexmark X6100 Series attached to your
computer.
•
Your operating system is compatible with your All-In-One. The
Lexmark X6100 Series supports these operating systems:
Windows 98
Windows Me

General troubleshooting

When your All-In-One has a problem, before contacting Lexmark Customer
Support, check the following items.
If your All-In-One is not attached to a computer, make sure:
•
The power supply is firmly plugged into your All-In-One and an
electrical outlet.
•
You installed the print cartridges correctly. The black cartridge is
inserted in the left carrier and the color cartridge in the right carrier.
For help, see page 76.
•
You removed the sticker and tape from the bottom of both print
cartridges. For help, see page 76.
•
The paper is loaded correctly. For help, see page 24.
Windows 2000
Windows XP
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