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Limited Warranty
RCA Remote Control Limited Warranty
What your warranty covers:
•
Defects in materials or workmanship.
For how long after your purchase:
•
90 days.
What we will do:
•
Provide you with a new, or at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original product's warranty period.
•
Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period must be presented to
obtain warranty service.
How to make a warranty claim:
•
Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
•
Include evidence of purchase date such as the bill of sale. Also print your
name and address and a description of the defect. Send via standard UPS or
its equivalent to:
Thomson Inc.
Product Exchange Center
11721 B Alameda Avenue
Socorro, Texas 79927
•
Insure your shipment for loss or damage. Thomson accepts no liability in case
of damage or loss en route to Thomson.
•
Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
•
A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•
Customer instruction. (Your Owner's Manual provides information regarding
operating Instructions and user controls. For additional information, ask your
dealer.)
•
Installation and set-up service adjustments.
•
Batteries.
•
Damage from misuse or neglect.
•
Products which have been modified or incorporated into other products.
•
Products purchased or serviced outside the USA.
•
Acts of nature, such as but not limited to lightning damage.
14
Limited Warranty
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