Multenet PocketPAD RS-232 User Manual

Multenet PocketPAD RS-232 User Manual

Low cost serial to ethernet devices
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PocketPAD
e
MULT
NET PocketPAD
Low Cost Serial to Ethernet Devices
User Manual
PocketPAD RS-232
PocketPAD RS-232/422/485
PocketPAD Power over Ethernet
English
Version 2.2
March 2005

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Summary of Contents for Multenet PocketPAD RS-232

  • Page 1 PocketPAD MULT NET PocketPAD Low Cost Serial to Ethernet Devices User Manual PocketPAD RS-232 PocketPAD RS-232/422/485 PocketPAD Power over Ethernet English Version 2.2 March 2005...
  • Page 2 P O C K E T P A D Document Scope This manual describes how to install, configure and operate the PocketPAD Serial to Ethernet converters. For updated product features, refer to our website at www.multenet.com Revision History Revision No Changes First Release.
  • Page 3: Table Of Contents

    Security Firmware Updates GETTING STARTED Identifying your PocketPAD Connecting the PocketPAD 10/100 Base-T Ethernet Network Connection Serial Port Connection Configuring PocketPAD RS-232/RS422/RS485 units RS485 (Half Duplex) Configuration RS422 (Full Duplex) Configuration RS232 Configuration Configuring the PocketPAD Discovering PocketPADs CONFIGURATION Configuration Overview MAC addresses Configuration File Upload...
  • Page 4: Pocketpad

    M U LT E N E T P O C K E T P A D Networking Ethernet Parameters Advanced Routing Domain Name Servers SNMP Settings Serial Application Serial Interface Settings Application Type Reset to Factory Defaults Serial or Telnet Configuration Serial Connection Telnet Connection Menu Configuration...
  • Page 5 M U LT E N E T P O C K E T P A D Recovering from a Lost Password Troubleshooting LEDs System Serial Interface Network Interface - 10/100 Base-T APPENDIX Product Specification PocketPAD 1 PocketPAD 2 PocketPAD 4 PocketPAD 1 RS 232/485/422 PocketPAD 2 RS 232/485/422 PocketPAD 4 RS 232/485/422...
  • Page 6 M U LT E N E T P O C K E T P A D INTRODUCTION The PocketPAD is a low cost Serial to Ethernet device server. This light weight device can be used as stand-alone or mounted on a DIN rail. The PocketPAD connects asynchronous serial devices to Ethernet networks.
  • Page 7: Introduction

    M U LT E N E T P O C K E T P A D Introduction to PocketPAD The PocketPAD is a device that interconnects serial and Ethernet systems. The networked host could have a server application polling for information from the serial unit, or a controller with an Ethernet port.
  • Page 8: Different Ethernet Interfaces Available

    M U LT E N E T P O C K E T P A D PocketPAD, which in turn sends data to the connected serial device. In the example below the application software running on the networked PC is only capable of connecting to serial Com ports (i.e from COM1 to COM6) and not to an IP address.
  • Page 9: Multiple Network Connections

    M U LT E N E T P O C K E T P A D 100 Base-T (Fast Ethernet): Supports a 100 Mbps data rate over UTP cable segments of 100m. This type of Ethernet is very common in the business workplace. The next level up is Giga Bit Ethernet (1 Gbps - 1000 Base-T).
  • Page 10: Power-Over-Ethernet

    M U LT E N E T P O C K E T P A D For example, many networked computers can access data streamed from a temperature sensor connected to the PocketPAD. Another example would be a Master PLC (Programmable Logic Controller) connected to multiple serial process control devices via PocketPADs.
  • Page 11: Power-Over-Serial

    These firmware updates can be downloaded off the FTP server at: ftp://multenet_guest:download@ftp.multenet.com/pocketpad/firmware/ Username = multenet_guest Password = download FTP server hostname = ftp.multenet.com Directory location = /pocketpad/firmware/ Alternatively, contact your local distributor or email Technical Support. I N T R O D U C T I O N...
  • Page 12: Getting Started

    M U LT E N E T P O C K E T P A D GETTING STARTED This chapter provides information on connecting your PocketPAD to the network. G E T T I N G S TA R T E D...
  • Page 13: Identifying Your Pocketpad

    M U LT E N E T P O C K E T P A D Identifying your PocketPAD The PocketPAD ranges differ in the type and number of interfaces available. The labels on the faceplate should help identify which product you have. RS 232 Serial to 10/100 Base-T Ethernet PocketPAD Range PocketPAD 1 PocketPAD 2...
  • Page 14: Connecting The Pocketpad

    M U LT E N E T P O C K E T P A D 10/100 LED 10/100 Base-T PocketPAD Ethernet speed indication: 10/100 Base-T ON = 100 Mbps Ethernet Port OFF = 10 Mbps Serial Port Heartbeat Flashes Power during normal operation.
  • Page 15: Serial Port Connection

    M U LT E N E T P O C K E T P A D PocketPAD configuration via a Hub PocketPAD configuration via a Workstation Network Card Serial Port Connection The PocketPAD is a DTE (Data Terminal Equipment) device. You need to choose the serial cable best suited to your serial device.
  • Page 16: Configuring Pocketpad Rs-232/Rs422/Rs485 Units

    M U LT E N E T P O C K E T P A D Configuring PocketPAD RS-232/RS422/RS485 units Onboard DIP switches provide control over the serial interface mode. TERMINATION: Take note of the termination on your RS422 or RS485 network. There are a number of methods to configure the network.
  • Page 17: Rs485 (Half Duplex) Configuration

    M U LT E N E T P O C K E T P A D RS485 (Half Duplex) Configuration DB9 Male Interface RS485 Termination Enabled DESCRIPTION DIP1 - 1 RX TM DIP1 - 2 TX TM ON (if placed at beginning/end of network - Terminated) DIP2 - 1 ON (RS422/RS485) DIP2 - 2...
  • Page 18: Rs422 (Full Duplex) Configuration

    M U LT E N E T P O C K E T P A D RS422 (Full Duplex) Configuration DB9 Male Interface RS422 Termination Enabled DESCRIPTION DIP1 - 1 RX TM ON (if placed at beginning/end of network - Terminated) DIP1 - 2 TX TM ON (if placed at beginning/end of network - Terminated)
  • Page 19: Rs232 Configuration

    M U LT E N E T P O C K E T P A D RS232 Configuration DB9 Male Interface RS232 Enabled DESCRIPTION DIP1 - 1 RX TM DIP1 - 2 TX TM DIP2 - 1 OFF (RS422/RS485) DIP2 - 2 OFF (RS422/RS485) DIP2 - 3 OFF (RS422/RS485)
  • Page 20: Configuring The Pocketpad

    M U LT E N E T P O C K E T P A D Configuring the PocketPAD There are a number of methods to configure the PocketPAD: • Configuration File Upload • Web Browser Configuration • Serial Configuration These configuration methods will be explained in the next chapter.
  • Page 21 M U LT E N E T P O C K E T P A D You will need to [Set IP Address] to configure the PocketPAD via TCP/IP. Make sure the IP Address falls in your local subnet. Ask your Network Administrator should you have issues getting these details.
  • Page 22 M U LT E N E T P O C K E T P A D You can [Test connection] to check if the PocketPAD is reachable via TCP/IP. If the test fails, check your IP Address and Subnet Mask settings. Check the Troubleshooting Guide for more fault-finding tips.
  • Page 23: Configuration

    M U LT E N E T P O C K E T P A D CONFIGURATION This chapter provides information on configuring your PocketPAD. C O N F I G U R AT I O N...
  • Page 24: Configuration Overview

    Rebooting the PocketPAD will make the changes active. The PocketPAD 1 configuration file is shown below. VERSION 1 ‘|mngt|password’ = ‘xxx’ ‘|mngt|sysname’ = ‘PocketPAD’ ‘|mngt|location’ = ‘HeadOffice’ ‘|mngt|contact’ = ‘techsupport@multenet.com’ ‘|net|ether|eth0|ip’ = ‘192.168.2.118’ ‘|net|ether|eth0|netmask’ = ‘255.255.248.0’ ‘|net|ether|eth0|netlink’ = ‘autoselect’ CREATE ‘|net|route’ ‘Default Route’ ‘|net|route|Default Route|network’ = ‘0.0.0.0’...
  • Page 25: Web Browser Configuration

    M U LT E N E T P O C K E T P A D ‘|net|route|Default Route|gateway’ = ‘192.168.1.1’ ‘|net|dns|dns1’ = ‘0.0.0.0’ ‘|net|dns|dns2’ = ‘0.0.0.0’ ‘|net|dns|dns3’ = ‘0.0.0.0’ ‘|net|snmp|ro’ = ‘public’ ‘|net|snmp|rw’ = ‘private’ ‘|serial|com1|databit’ = ‘8’ ‘|serial|com1|stopbit’ = ‘1’ ‘|serial|com1|speed’...
  • Page 26: Web Configuration

    M U LT E N E T P O C K E T P A D Should this page time out, even though the EtherPAD Explorer [Test connection] was successful, you may need to change your Web Browser’s Proxy settings (review previous section).
  • Page 27: Save/Reboot

    M U LT E N E T P O C K E T P A D quickly view the Firmware version. Support Email link to Technical Support. Save/Reboot Reboot with new settings Your changes will be implemented after reboot. Reboot with old settings Cancel your changes and reboot with the old configuration.
  • Page 28: Management

    M U LT E N E T P O C K E T P A D Management Management Settings provides options to change the Root password, and various device specific parameters. Troubleshooting options are also available. Passwords The administrator username is ‘root’ with a default password being ‘xxx’. It is recommended that you change this password if you expect unwanted connections to the PocketPAD.
  • Page 29: View Configuration File

    System Log The System Log can be useful when you are debugging applications. If you suspect any problems, please send a copy of this System Log to techsupport@multenet.com. C O N F I G U R AT I O N...
  • Page 30: Networking

    M U LT E N E T P O C K E T P A D Networking Network Settings provides for configuring the Ethernet parameters of the PocketPAD. Ethernet Parameters Networking Parameters allow you to set the IP Address and Subnet Mask. The Gateway can also be set here (all traffic not recognised for the local subnet will be forwarded to the Gateway IP Address).
  • Page 31: Advanced Routing

    Domain Name Server IP Addresses can be inserted here to provide Hostname functionality. Instead of using IP Addresses, you can use Hostnames (i.e. demo.multenet.com). The DNS must be reachable for this feature to work successfully. The Gateway IP Address needs to be set, if the Domain Name Servers are located outside the local subnet.
  • Page 32: Snmp Settings

    M U LT E N E T P O C K E T P A D SNMP Settings Configure the passwords for the SNMP accounts. Default password for the Read-Only account is ‘public’, while the password for the Read/Write account is ‘private’. Serial Application Serial Application provides for configuring the Serial Port parameters and the associated Ethernet applications of the PocketPAD.
  • Page 33 M U LT E N E T P O C K E T P A D If no Application exists, type in any alphanumeric name to identify the Application, select your Application Type (TCP or UDP) and click [Add]. Add a new Application Type (no existing Applications) You can modify an existing Application by clicking [Change] or remove the Application by clicking [Delete].
  • Page 34: Serial Interface Settings

    M U LT E N E T P O C K E T P A D Serial Interface Settings The following options are available once you have clicked [Change Serial Parameters]. Change Serial Parameters Set the Serial Port Interface Settings to match those from the serial device you are connecting to the PocketPAD.
  • Page 35: Application Type

    M U LT E N E T P O C K E T P A D with ATMs. Note: If Flow Control is set to None, a simple 3-wire Crossed Serial cable can be used instead of a Full Crossed Serial cable. See the Appendix for wiring info. Once you have the Serial Interface setup, configure the Network Applications to provide the gateway between serial and Ethernet communication.
  • Page 36 M U LT E N E T P O C K E T P A D This can be used to block unwanted access to the Serial Port data. Active Application connects to a remote Host during the bootup cycle. The ‘Remote Host / IP Address’ & ‘Remote TCP Port’...
  • Page 37: Reset To Factory Defaults

    M U LT E N E T P O C K E T P A D Serial Interface Indicates the Serial Port to which these changes will impact. Connection Type Default is follow. follow Application accepts incoming UDP socket connections from remote hosts.
  • Page 38: Serial Or Telnet Configuration

    M U LT E N E T P O C K E T P A D Serial or Telnet Configuration Serial Connection Requirements: A Null-Modem Crossed Serial cable to interconnect the PC and the PocketPAD. Terminal application (i.e. Hyperterminal) to connect to the PC’s COM Port. Steps to log into Serial Configuration mode: Connect the Serial cable to the PocketPAD’s COM1 and also to your PC.
  • Page 39: Management Settings

    M U LT E N E T P O C K E T P A D found via the website (www.multenet.com) or by emailing Technical Support. Login Prompt. Default = root:xxx The main configuration menu items can be selected by keying in the number or letter which corresponds to the available options.
  • Page 40: Ethernet Interfaces

    M U LT E N E T P O C K E T P A D Networking Menu Ethernet Interfaces Set the IP Address and Network Mask. The Gateway can also be set here (all traffic not recognised for the local subnet will be forwarded to the Gateway IP Address). The Link Operation configures the Ethernet Interface for 10 Base-T or 100 Base-T and half-duplex or full-duplex speeds, should you not wish to use the ‘autoselect’...
  • Page 41: Name Servers

    Domain Name Server IP Addresses can be inserted here to provide Hostname functionality. Instead of using IP Addresses, you can use Hostnames (i.e. demo.multenet.com). The DNS must be reachable for this feature to work successfully. The Gateway IP Address needs to be set, if the Domain Name Servers are located outside the local subnet.
  • Page 42 M U LT E N E T P O C K E T P A D Set the Serial Interface 1 parameters to match those of the serial device you are connecting to the PocketPAD. If these settings are incorrect, data will be corrupted as it passes through the PocketPAD.
  • Page 43: Applications

    M U LT E N E T P O C K E T P A D 7. Protocols - Default is Raw. - Data is streamed transparently through the PocketPAD without any Protocol being used. TC500 - Burroughs TC500 Poll-Select as used with ATMs. Note: If Flow Control is set to None, a simple 3-wire Crossed Serial cable can be used instead of a Full Crossed Serial cable.
  • Page 44 M U LT E N E T P O C K E T P A D TCP Application Parameters overview: TCP Application This is the label you entered at the time of adding the Application. Serial Port Indicates the Serial Port to which these changes will impact. This defaults to com1 on the PocketPAD 1.
  • Page 45 M U LT E N E T P O C K E T P A D Default is 0 (accept any Remote Port connection). Application Protocol Default is Raw. Data is streamed transparently through the PocketPAD without any Protocol being used.
  • Page 46: Udp Applications

    M U LT E N E T P O C K E T P A D UDP Applications Options available: N. Add entry Add a new UDP application. D. Delete entry Remove an existing UDP application. R. Return Return to previous menu (Configuration -> Applications). Adding a UDP Application Press [N] to add a new UDP/IP application.
  • Page 47 M U LT E N E T P O C K E T P A D Connection Type Default is follow. follow Application accepts incoming UDP socket connections from remote hosts. Set ‘Remote Host’ and/or ‘Remote Port’ to accept connections from that specific Host and/or Port. This can be used to block unwanted access to the Serial Port data.
  • Page 48: Reset To Factory Defaults

    M U LT E N E T P O C K E T P A D Editing a UDP Application To edit the properties of this application press the number associated with the name (i.e. 1). Check the “UDP Application Parameters Overview” for parameter explanations. Reset to Factory Defaults From the main Configuration menu, select [Revert to Factory Defaults].
  • Page 49: Configuration Using Dhcp/Bootp

    M U LT E N E T P O C K E T P A D If you upload a file to the PocketPAD via a TFTP server, the PocketPAD will use this file for its configuration. Configuration using DHCP/BootP BootP Request When a PocketPAD, having an IP address of 0.0.0.0 boots up, it broadcasts a BootP request to the local segment every 5 seconds.
  • Page 50 P O C K E T P A D ######################### TFTP FILE FORMAT######################### VERSION 1 ‘|mngt|password’ = ‘xxx’ ‘|mngt|sysname’ = ‘PocketPAD’ ‘|mngt|location’ = ‘HeadOffice’ ‘|mngt|contact’ = ‘techsupport@multenet.com’ ‘|net|ether|eth0|ip’ = ‘192.168.2.118’ ‘|net|ether|eth0|netmask’ = ‘255.255.248.0’ ‘|net|ether|eth0|netlink’ = ‘autoselect’ CREATE ‘|net|route’ ‘Default Route’ ‘|net|route|Default Route|network’ = ‘0.0.0.0’...
  • Page 51: Upgrading

    M U LT E N E T P O C K E T P A D UPGRADING This chapter provides information on upgrading the firmware on your PocketPAD and also setting various parameters related to the Serial configuration setup. U P G R A D I N G...
  • Page 52: Serial Firmware Upgrade (Kermit)

    M U LT E N E T P O C K E T P A D Serial Firmware Upgrade (KERMIT) Logging into Serial Configuration mode Requirements: A Null-Modem Crossed Serial cable to interconnect the PC and the PocketPAD. Terminal application (i.e. Hyperterminal) to connect to the PC’s COM Port. Steps to log into Serial Configuration mode: Power Cycle the PocketPAD.
  • Page 53: Upgrading The Firmware

    M U LT E N E T P O C K E T P A D 5. Erase Dataflash - Remove the current firmware. 6. Perform Integrity Check on Software - Check to see if the Firmware is valid. R. Return - Exit to previous menu.
  • Page 54: Firmware Upload Errors

    M U LT E N E T P O C K E T P A D Uploading Firmware via KERMIT & Hyperterminal On successful completion, you will see the following: You should perform an Integrity Check once it your firmware has uploaded. Firmware Upload Errors Errors may occur.
  • Page 55: Change Password

    M U LT E N E T P O C K E T P A D Change Password Enter [4. Change Password] to insert a new root password. You need to enter your current/old password; then enter and confirm the new password. DO NOT lose your password.
  • Page 56: Troubleshooting

    M U LT E N E T P O C K E T P A D TROUBLESHOOTING Chapter briefly explains some troubleshooting methods to help diagnose problems connecting to your PocketPAD. Verifying MAC Addresses When the PocketPAD leaves the factory, the only address associated with it will be its universally unique Ethernet address.
  • Page 57: Ping

    M U LT E N E T P O C K E T P A D Ping Ping the PocketPAD to quickly verify that the device is reachable. Type the following from the Command Prompt. Note: Linux/Unix users may need to add a switch (option) to get verbose details as is the Windows Command Prompt default.
  • Page 58: Telnet

    M U LT E N E T P O C K E T P A D There may be a number of reasons why you may find the Traceroute failing at certain points ( from the ISP blocking ICMP packets, to incorrect routing, to physical line disruptions). An email to the ISP of the network which contains the problem or even an email to your Network Administrator will get some answers.
  • Page 59 M U LT E N E T P O C K E T P A D Internet Explorer: Select Tools, Internet Options, Connections, LAN Settings: Uncheck the “Use a proxy server for your LAN” option. Netscape 7 (Mozilla): Select Edit, Preferences, Advanced, Proxies; Select “Direct connection to the Internet”.
  • Page 60: Recovering From A Lost Password

    M U LT E N E T P O C K E T P A D FireFox: Select Tools, Options, General, Connections Settings: Check the “Direct connection to the Internet” option. Recovering from a Lost Password Should you lose your Root password (default is ‘xxx’), you can recover from the fault by erasing the Dataflash.
  • Page 61: Troubleshooting Leds

    M U LT E N E T P O C K E T P A D Type ‘2’ (Upgrade Menu). Type ‘5’ (Erase Dataflash). ‘y’ to confirm deletion. The process will take a few minutes to complete and return to the Upgrade Menu. Type ‘1’...
  • Page 62 M U LT E N E T P O C K E T P A D receives data). It will also light up if any packets are sent to the interface, but are not destined for the serial device. If this LED is OFF, check the Ethernet cable and the switch/hub or PC that it is connected to.
  • Page 63: Appendix

    M U LT E N E T P O C K E T P A D APPENDIX Reference pages for specifications and cable diagrams. A P P E N D I X...
  • Page 64: Product Specification

    M U LT E N E T P O C K E T P A D Product Specification PocketPAD 1 PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 180g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA...
  • Page 65: Pocketpad 2

    M U LT E N E T P O C K E T P A D PocketPAD 2 PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 185g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA Operating Temp.
  • Page 66: Pocketpad 4

    M U LT E N E T P O C K E T P A D PocketPAD 4 PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 195g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA Operating Temp.
  • Page 67: Pocketpad 1 Rs 232/485/422

    M U LT E N E T P O C K E T P A D PocketPAD 1 RS 232/485/422 PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 180g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA...
  • Page 68: Pocketpad 2 Rs 232/485/422

    M U LT E N E T P O C K E T P A D PocketPAD 2 RS 232/485/422 PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 185g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA...
  • Page 69: Pocketpad 4 Rs 232/485/422

    M U LT E N E T P O C K E T P A D PocketPAD 4 RS 232/485/422 PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 195g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA...
  • Page 70: Pocketpad Power Over Ethernet

    M U LT E N E T P O C K E T P A D PocketPAD Power over Ethernet PHYSICAL SPECIFICATIONS Dimensions 120mm x 90mm x 40mm Enclosure Poly Carbonate Weight 180g PSU Weight (opt) 75g (Torpedo PSU) Input Voltage 5V DC @ 2W Consumption 200mA...
  • Page 71: Interface Pin-Outs

    9/9’ RI / POS In / Out Ring Indicator / Power Over Serial PocketPAD RS-232 Serial Interface Pin-out DB-9 Male NOTE: Pin 9 can be used for Power-Over-Serial when selected via a jumper setting. PocketPAD 2 & 4: Only COM 1 has a full compliment of Serial line signals. Extra Serial...
  • Page 72: Cables

    M U LT E N E T P O C K E T P A D Cables Straight 10/100 Base-T Ethernet Cable To connect the PocketPAD to a Computer’s network card via a hub. This can be achieved using a straight network cable wired as follows: PocketPAD RJ-45 RJ-45...
  • Page 73: Full Crossed Serial Cable

    M U LT E N E T P O C K E T P A D Full Crossed Serial Cable In order to connect the PocketPAD’s RS232 serial port to another DTE class device (such as a computer) a simple Crossed Serial Cable is often sufficient. However, some applications may require the use of hardware-based flow control.
  • Page 74: Straight Serial Cable

    M U LT E N E T P O C K E T P A D Straight Serial Cable In order to connect the PocketPAD’s RS232 serial port to a DCE class device (such as a modem) a straight serial cable should normally be used. In this case, a nine-wire cable should be connected as follows, using either a 9-pin or a 25-pin male connector for the DCE class device.
  • Page 75: End User Software Licence Agreement

    M U LT E N E T P O C K E T P A D END USER SOFTWARE LICENCE AGREEMENT BY ENTERING INTO A BINDING AGREEMENT FOR THE PURCHASE, LEASE, HIRE OR OTHER USE OF MULT SOFTWARE, WHETHER OR NOT EMBEDDED IN PUR- CHASED HARDWARE, ALL AS SPECIFIED IN SUCH AGREEMENT, AND WHERE THIS END USER SOFTWARE LICENSE AGREEMENT IS EITHER ATTACHED TO SUCH AGREEMENT OR TO ORDER CONFIRMATION OR SIMILAR DOCUMENT SENT TO YOU ON OR BEFORE...
  • Page 76: Limited Warranties

    Software. MULT does not exclude liability for death or personal injury to the extent only that the same arises as a result of the negligence of Multenet, its employees, agents or authorized representatives.
  • Page 77: Copyright, Patents, Trade Marks And Other Intellectual Property Rights

    Software including all documentation and manuals relating thereto are and remain the sole property of Multenet. The Licensee shall not during or at any time after the expiry or termination of this Licence in any way question or dispute the ownership by Multenet.
  • Page 78: What This Limited Warranty Does Not Cover

    4. HOW TO GET WARRANTY SERVICE: Warranty service is available by contacting the MULT service department at techsupport@multenet.com or a MULT Service Center to obtain a return authorization number (RAN). Customer then ships the Products to the MULT NET.
  • Page 79 M U LT E N E T P O C K E T P A D NOTES...
  • Page 80 Under the copyright laws this manual, artwork, software, and product designs may not be copied, in whole or part, without the written consent of MULT NET. Under the law, copying includes translation to another language or format. MULT 2201 Midway Road Suite 302 Carrollton TX75006 United States www.multenet.com...

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