Network Connection Problems - SMC Networks EtherPower II 1000 User Manual

1000 mbps gigabit ethernet pci network card
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Network Connection Problems

There may be a network connection problem if the Link LED on
the card's bracket does not light, or if you can't access any
network resources from the computer. Check the following items
before contacting SMC Technical Support.
Make sure the cable is within the IEEE 802.3z 1000BASE-SX
K
standard for Gigabit Ethernet. Check the rating of the fiber
cable and make sure its length is within the requirements
specified in Appendix B.
Inspect all network cables and connections. Make sure the
K
network cable is securely attached to the card's connector.
Make sure the correct network card driver is installed for your
K
operating system. If necessary, try reinstalling the driver.
Make sure the computer and other network devices are
K
receiving power.
Make sure the network card is connected to a Gigabit Ethernet
K
switch or buffered repeater port that is configured for Auto-
Negotiation. If the card's duplex mode has been configured
manually, check that it matches that of the network device
port.
The port on the network device that the card is attached to
K
may be defective. Try using another port on the device.
T
ROUBLESHOOTING
A-5

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