Troubleshooting - KitchenAid KOCE500EBL User Manual

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the appliance wired properly?
See Installation Instructions.
Oven will not operate
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
Has a delay start been set?
See "Timed Cooking" section.
Is the Control Lock set?
See "Control Lock" section.
Is the Sabbath Mode set?
See "Sabbath Mode" section.
On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
or turned on.
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Warm air coming from oven vent
Warm air coming from the oven vent is normal. During a self-
clean cycle, the air stream is increased.
The cooling fan may operate both during an oven's cycle and
after the cycle has ended, causing warm air to exit from the
oven vent.
Display shows messages
Is the display showing a letter followed by a number?
Clear the display. See "Display(s)" section. If a letter followed
by a number reappears, call for service. See "Warranty"
section.
Fan runs during Bake function
It is normal for the convection fan and element to operate
during Bake mode to enhance performance and heat
distribution.
Long preheat times
Not all cycles require preheating. See cycle instructions for
preheat recommendations. Most cycles preheat to 350°F
(177°C) in 12 to 17 minutes. Higher temperatures will take
more time. Removing unused oven racks prior to preheating
can help reduce preheat time.

TROUBLESHOOTING

Self-Cleaning cycle will not operate
Oven cooking results not what expected
Uneven browning of baked items
17
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See "High Temp Self-Cleaning Cycle" section.
On some models, has a delay start Self-Clean cycle been
set?
See "High Temp Self-Cleaning Cycle" section.
Has a delay start been set?
See "Timed Cooking" section.
On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
to self-clean.
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
Was the oven preheated?
See "Baking and Roasting" section.
Is the proper bakeware being used?
See "Bakeware" section.
Are the racks positioned properly?
See "Rack and Bakeware Positions" section.
Is there proper air circulation around bakeware?
See "Rack and Bakeware Positions" section.
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
Is the proper length of time being used?
Adjust cooking time.
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
See "Rack and Bakeware Positions" section.
Center the baking pan(s) on the rack and allow a minimum of
2" (5 cm) of clearance around all sides of the pan(s).
Allow a minimum of 2" (5 cm) of clearance between the oven
door and the front edge of baking pans.