Solving computer problems
v You are carrying the hard disk drive.
v You are carrying your computer.
This is a normal characteristic of a hard disk drive and is not a defect.
Problem: The hard disk drive does not work.
Solution: In the startup menu in BIOS Setup Utility, make sure that the hard
disk drive is included in the "Boot priority order" list. If it is included in the
"Excluded from boot order" list, it is disabled. Select the entry for it in the list
and press the x key. This moves the entry to the "Boot priority order" list.
A startup problem
Problem:
The Microsoft
Solution:
Use the Rescue and Recovery workspace to help solve or identify your
problem. Starting the Rescue and Recovery workspace is easy. To open
Rescue and Recovery, do the following:
1. Turn off your PC, then turn it on again.
2. Watch the screen carefully while your PC starts. When the "To
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®
ThinkPad
G40 Series Service and Troubleshooting Guide
®
Windows operating system will not start.
interrupt normal startup, press the blue Access IBM button" message
is displayed at the lower left of the screen, press the blue Access IBM
button. The Rescue and Recovery workspace opens. A window such as
this will appear: