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Chapter 4. Recovering software
There are a variety of methods to choose from when considering how to recover
software in the event of a software or hardware-related problem. Some methods
vary depending on the type of operating system you have.
This chapter will help you become familiar with recovery solutions provided by
Lenovo. This chapter explains how and when to use the following recovery
methods:
v Creating and using Product Recovery discs
v Performing backup and recovery operations
v Using the Rescue and Recovery workspace
v Creating and using rescue media
v Creating and using a Recovery Repair diskette
v Recovering or installing device drivers
v Setting a rescue device in the startup sequence
v Solving recovery problems
Refer to the Access Help online help system for additional information about the
Rescue and Recovery program provided by Lenovo. For information on how to
access the online help system, see "Access Help" on page 56.
Creating and using the Product Recovery disc
If your computer is equipped with a recordable CD or DVD drive, you can create a
set of Product Recovery discs that enables you to restore the contents of the hard
disk to the same state as when the computer was originally shipped from the
factory. Product Recovery discs are useful if you transfer the computer to another
area, sell the computer, recycle the computer, or as a last resort put the computer
in an operational state after all other methods of recovery have failed. As a
precautionary measure, it is important to create a set of Product Recovery discs as
soon as possible.
Note: The recovery operations you can perform using Product Recovery discs vary
To create Product Recovery discs, do the following:
1. From the Windows desktop, open the Start menu, select All Programs, select
2. In the Recovery Discs section, select Create a set of Recovery Discs now.
3. Follow the instructions on the screen.
The following list explains how Product Recovery discs are used on different
operating systems:
v Windows XP: Use Product Recovery discs to restore your computer to the
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.
depending on the operating system from which they were created. Your
Microsoft Windows license permits you to create only one set of Product
Recovery discs, so it is important that you store the discs in a safe place
after you make them.
Lenovo Care, click Create Recovery Media.
original factory contents, perform a custom factory recovery, or to perform other
rescue and recovery operations such as rescuing individual files.
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