Passwords - Lenovo V100 Hardware Maintenance Manual

Related service information
10. When all of the data has been copied from the last Product Recovery disc in
11. When the recovery process is complete, the Welcome to Microsoft

Passwords

As many as three passwords may be needed for any Lenovo 3000 computer: the
power-on password (POP), the hard-disk password (HDP), and the supervisor
password (SVP).
If any of these passwords has been set, a prompt for it appears on the screen
whenever the computer is turned on. The computer does not start until the
password is entered.
Exception: If only an SVP is installed or Password on Boot is disabled in the BIOS
Power-on password:
A power-on password (POP) protects the system from being powered on by an
unauthorized person. The password must be entered before an operating system
can be booted.
Hard-disk password:
There are two hard-disk passwords (HDPs):
v User HDP—for the user
v Master HDP—for the system administrator, who can use it to get access to the
Note: There are two modes for the HDP: User only and Master + User. The
Attention: If the user HDP has been forgotten, check whether a master HDP has
been set. If it has, it can be used for access to the hard disk drive. If no master
HDP is available, neither Lenovo nor Lenovo authorized servicers provide any
services to reset either the user or the master HDP, or to recover data from the
hard disk drive. The hard disk drive can be replaced for a scheduled fee.
Supervisor password:
A supervisor password (SVP) protects the system information stored in the BIOS
Setup Utility. The user must enter the SVP in order to get access to the BIOS Setup
Utility and change the system configuration.
Attention: If the SVP has been forgotten and cannot be made available to the
servicer, there is no service procedure to reset the password. The system board
must be replaced for a scheduled fee.
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9. When prompted, insert the appropriate Product Recovery disc and then click
OK. The second phase of the recovery process begins.
the set, a message is displayed prompting you to restart the computer.
Remove the disc and then click Yes, then a message is displayed asking you
to continue the recovery process. Click Continue to restart your computer,
then the computer restarts and the third phase of the recovery process begins.
screen is displayed. Follow the instructions on the screen to complete the
Windows setup.
Setup Utility, the password prompt does not appear when the
operating system is booted.
hard disk even if the user has changed the user HDP
Master + User mode requires two HDPs; the system administrator enters
both in the same operation. The system administrator then provides the user
HDP to the system user.
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