Troubleshooting - TIPTEL 3210 User Manual

6.Troubleshooting

Check the AC power adapter. Make sure it is the one provided in your package.
Issue 1：The LCD does not light up
Check the power outlet. Make sure that the power that outlet you are plugging your

device into is working. Try to plug a different device into the socket to make sure it has

power.
Check the connection cord between the handset and the phone. Make sure it is
Issue 2：No signal tone heard from the handset
connected properly.

Check the connection between the PC port of the device and the network port of the
Issue 3：Cannot access the web interface
computer. Make sure it is fine.

Check whether the IP address of the device is correct.
If it is LAN, please make sure there is no IP address collision with other devices on the

network.

Please see the network connection status of device, if it is exception, and then check the
Issue 4：Cannot call out
connection of network.

If the network connection is normal, please check whether the device has registered
successfully.

If the network connection and the registered are both normal, please confirm whether
the dial rule is correct, or please communicate with the service operator.

69