3-5-2] Incoming Call Distribution Group-Queuing Time Table - Panasonic KX-TDE100 Programming Manual

5.15 [3-5-2] Incoming Call Distribution Group—
Queuing Time Table
A Queuing Time Table can contain up to 16 sequences which control how calls waiting in a queue are handled.
A maximum of 64 (with the KX-TDE100/KX-TDE200) or 128 (with the KX-TDE600) Queuing Time Tables can
be programmed.
Queuing Sequence—Sequence 01–16
Specifies the command activated by the corresponding sequence.
Value Range
None: Redirects the call to the next sequence.
Overflow: Redirects the call to the overflow destination when there is no answer.
Disconnect: Disconnects the line.
Sequence 01–16: Redirects the call to a different sequence.
Wait 5 ´ n (n=1–16) s: If preceded by an OGM, plays the Music on Hold for the specified period of time; if not
preceded by an OGM, sends a ringback tone for the specified period of time.
OGM 01–64: Sends a certain OGM.
Maintenance Console Location
5.15 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
Programming Manual References
None
Feature Guide References
1.2.2.4 Queuing Feature
1.2.2.6 Overflow Feature
1.13.4 Music on Hold
1.17.5 Outgoing Message (OGM)
5.15 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
PC Programming Manual 633