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7.1 Configuring voice prompts
DVX allows you to use your recorded voice prompts in the menus. You can upload
and delete voice prompts through the web page provided. Click on 'voice prompts '
to get to the upload page.
The left pane of this page is used to upload the voice prompts and the right pane
shows a listing of the prompts that are currently available to the user.
7.2 Uploading voice prompts.
DVX allows upload of one or more prompts simultaneously (limited to a maximum of
nine at a time). The box labeled 'Number of voice prompts' can be used to specify
the number of voice prompts you want to upload at a time, by default this is set to
one.
Set this number and click on 'OK', a corresponding number of upload boxes will
appear in the left pane. Click 'Browse' to select the voice prompt to be uploaded.
Click on upload to upload the selected prompts.
Currently, only files with the following parameters are supported
Format: wav (8kHz, 8bit, mono, muLaw).
Max file size: 200 Kb.
7.3 Deleting voice prompts.
The right pane of the voice prompts configuration screen lists all the prompts
currently available to the user. Select the prompts you want to delete by clicking on
the name, you can select multiple prompts by holding down 'shift' or 'ctrl' while
clicking on the prompts. Now, click on 'Delete' to delete the selected prompts.
7.4 Customizing your menus.
You can customize the way the IPPBX presents options to users who dial into the
auto attendant, select your preferred prompts which are to be played when certain
common events occur and specify an auto attendant number into which users can
dial into access this menu.
7.5 Configuring auto attendant parameters and selecting preferred
prompts.
The number to which the users dial in to access the menu can be set in the input box
titled 'Auto Attendant Number'. Second, part of the page allows you to select the
preferred voice prompts. The drop down list contains all the voice prompts that have
been uploaded by the user.
The various prompts given and their use is given below.
Welcome
Message
Transfer
Message
Error Message
D-Link Confidential
Played at the start of the first menu. This can contain the
greeting message.
Played when the user is forcefully transferred to the operator. eg.
When there is no input.
Played when the digit dialed by the user is unrecognizable or
invalid in the context of the current menu.
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DVX-1000 User Manual
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