Appendix; Troubleshooting - Pioneer AVIC-8100NEX Operation Manual

Appendix

Troubleshooting

If you have problems operating your navigation system, refer to this section. The most common
problems are listed below, along with likely causes and solutions. If a solution to your problem
cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.
Problems with the AV screen
Symptom
CD or DVD playback is not pos-
sible.
The screen is covered by a cau-
tion message and the video can-
not be shown.
No video output from the con-
nected equipment.
The audio or video skips.
No sounds are produced.
The volume level will not rise.
The icon 9 is displayed, and op-
eration is impossible.
The picture stops (pauses) and
this product cannot be oper-
ated.
The picture is stretched, with an
incorrect aspect ratio.
A parental lock message is dis-
played and DVD playback is not
possible.
The parental lock for DVD play-
back cannot be canceled.
Cause
The disc is inserted upside down.
The disc is dirty.
The disc is cracked or otherwise da-
maged.
The files on the disc are in an irregu-
lar file format.
The disc format cannot be played
back.
The loaded disc is a type this pro-
duct cannot play.
The parking brake lead is not con-
nected or applied.
The parking brake interlock is acti-
vated.
The "AV Input" setting is incorrect.
This product is not firmly secured.
Cables are not connected correctly.
The system is performing still, slow
motion, or frame-by-frame playback
with DVD-Video.
The system is paused or performing,
fast reverse or forward during the
disc playback.
The operation is not compatible
with the video configuration.
The reading of data is impossible
during disc playback.
The aspect setting is incorrect for
the display.
The parental lock is on.
The code number is incorrect.
Action (Reference)
Insert the disc with the label upward.
Clean the disc.
Insert a normal, round disc.
Check the file format.
Replace the disc.
Check what type of disc it is. (Page 242)
Connect the parking brake lead correctly, and
apply the parking brake.
Park your vehicle in a safe place and apply
the parking brake.
Correct the settings. (Page 180)
Secure this product firmly.
Connect the cables correctly.
There is no sound during still, slow motion, or
frame-by-frame playback with DVD-Video.
For the media other than music CD (CD-DA),
there is no sound on fast reverse or forward.
This operation is not possible. (For example,
the DVD playing does not feature that angle,
audio system, subtitle language, etc.)
Stop playback once, then restart.
Select the appropriate setting for that image.
(Page 215)
Turn the parental lock off or change the level.
(Page 215)
Input the correct code number. (Page 215)
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