Scp 1 Service Call Actions - Xerox Phaser 3100MFP Service Manual

SCP 1 Service Call Actions

Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
1. Take note of symptoms or error messages.
2. Ask the operator to describe or demonstrate the problem.
3. Make sure that:
• The power cord is connected to the wall outlet and to the machine.
• All cables are connected correctly.
• If necessary perform
4. If available, check the machine service log book for any previous actions that may be relevant
to the call.
5. Review any defective print or copy samples.
6. Refer to RAP 1 Error Codes
Phaser 3100 MFP
WARNING
SCP 2 Cleaning.
for a list of error codes and possible solutions.
04/08
Service Call Procedures
1-3