Quality Of Received Fax Is Poor - Canon MB5300 series Online Manual

For details on how to set, see
Are there setting items set Reject in Caller rejection?
Check10
If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the
machine rejects calls for setting item selected Reject.
For details on how to set, see
Machine Does Not Switch Automatically between Voice and Fax Calls
Is the receive mode set to FAX only mode?
Check
If FAX only mode is selected for Receive mode settings, there will be no automatic switching between voice
and fax calls.
Set the receive mode to TEL priority mode, DRPD*1, or Network switch*2.
If the receive mode is TEL priority mode and an answering machine is connected to the machine, check
whether a proper message is played back when the answering machine answers.
Setting the Receive Mode
*1 This setting is available only in the US and Canada.
*2 This setting may not be available depending on the country or region of purchase.

Quality of Received Fax is Poor

Check the scan settings of the sender's fax machine.
Check1
Ask the sender to adjust the scan settings of the fax machine.
Is ECM RX set to OFF?
Check2
Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings.
If ECM RX is enabled, the sender's fax machine resends the fax after correcting errors automatically.
Advanced FAX settings
Is the sender's original document or scanning area of the sender's fax
Check3
machine dirty?
The image quality of the fax is mainly determined by the sender's fax machine. Contact the sender and ask the
sender to check whether the scanning area of the fax machine is dirty.
Is ECM transmission/reception enabled although the line/connection is poor,
Check4
or is the sender's fax machine compatible with ECM?
Downloaded from ManualsPrinter.com Manuals
Rejecting Fax Reception.
Using the Caller ID Service to Reject
1010
Calls.