Sony Handycam DCR-DVD92E Operating Manual page 98

Troubleshooting (continued)
Connecting to a computer (Except for DCR-DVD92E/DVD202E/DVD602E)
The computer does not recognize your camcorder.
Install the Picture Package software (p.82).
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Disconnect the cable from the computer and camcorder, then connect it again firmly.
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Disconnect USB device other than the keyboard, the mouse, and the camcorder from the
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computer.
Disconnect the cable from the computer and camcorder, restart the computer, then connect
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them again correctly.
Confirm the USB driver is correctly installed with the following procedures.
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For Windows XP
1 Click [Start], then [Control Panel].
2 Click [Performance and Maintenance], then [System].
The [System Properties] window appears.
3 Click [Hardware] tab.
4 Click [Device Manager].
The [Device Manager] window appears.
5 Make sure that [SONY DDX-C1000 USB Device] appears in [DVD/CD-ROM drives],
[Generic volume] in [Storage volumes], and [USB Mass Storage Device] in [Universal
Serial Bus controllers] respectively.
When all the devices appear, the USB driver is installed correctly. If any of these devices
are not shown, install USB driver.
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Place the supplied CD-ROM in the disc drive on your computer.
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Double-click [My Computer].
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Right-click [PICTUREPACKAGE] icon (Disc drive)*, then click [Open].
*Drive names (such as (E:)) may vary depending on the computer.
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Double-click [Driver]
98
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[Setup.exe].