Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-UT113/KX-UT123/KX-UT133/KX-UT136: Software File Version 01.025 or later In this manual, the suffix of each model number (e.g., KX-UT113NE) is omitted unless necessary.
Introduction Introduction Feature Highlights Easy Operation You can easily access features using the Navigator key, fixed buttons, and soft buttons. Also, the Message/Ringer lamp will inform you when you have an incoming call or a message waiting. High-quality Voice Communication This unit implements the standard SIP protocol, enabling high-quality voice communication.
Getting Started Briefly describes basic information about the installation of the unit. Administrator Guide Describes information about the programming and maintenance of the unit. Manuals and supporting information are provided on the Panasonic Web site at: http://panasonic.net/pcc/support/sipphone Note • The contents and design of the software are subject to change without notice.
For Your Safety For Your Safety WARNING To reduce the risk of injury, loss of life, electric shock, General Safety fire, malfunction, and damage to equipment or property, always observe the following safety precautions. Do not disassemble this unit. Dangerous electrical shock could result.
For Your Safety Disconnect this unit from power outlet/the When driving the screws into the wall, be Ethernet cables if it emits smoke, an abnormal careful to avoid touching any metal laths, wire smell, or makes unusual noise. These laths or metal plates in the wall. conditions can cause fire or electric shock.
We recommend observing the security precautions • Use only the correct Panasonic handset. described in this section, in order to prevent the following: – loss, disclosure, falsification, or theft of user information –...
Security Information • Security settings, such as passwords, cannot be undone at Panasonic service centres. Take measures to prevent passwords from being lost or forgotten. • If a password is forgotten, initialise the unit and configure the settings again.
Additional Information Additional Information For Users in New Zealand • This equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service. Important Safety Instructions PTC General Warning When using this unit, basic safety precautions should •...
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Contact to Authorised Representative: two symbol examples): Panasonic Testing Centre This symbol might be used in combination Panasonic Marketing Europe GmbH with a chemical symbol. In this case it Winsbergring 15, 22525 Hamburg, Germany complies with the requirement set by the Directive for the chemical involved.
Table of Contents Table of Contents Before Operating the Telephone ............12 Accessory Information ....................12 Location of Controls .......................13 Screens ..........................22 Status Icons ........................22 Soft Buttons and Soft Button Icons ................23 Basic Operations ......................25 Confirming Your Extension Number ................25 Going off- and on-hook ....................25 Adjusting the Volume .....................25 Feature Operations ................27 Making Calls ........................27...
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Table of Contents Web User Interface Programming .................58 Installation and Setup ................59 Attaching/Removing the Stand ..................59 Connections ........................62 Wall Mounting ........................66 Hooking the Handset ......................71 Using a Headset ......................73 Setting Up the Unit ......................73 Maintaining the Unit ......................74 Initialising the Unit ......................74 Restarting the Unit ......................74 Cleaning the Unit ......................74 Appendix ....................75...
Before Operating the Telephone Before Operating the Telephone Accessory Information Included Accessories Handset (1) Handset Cord (1) Stand (1) For KX-UT113/KX-UT123: For KX-UT133/KX-UT136: Note • The illustrations may differ from the appearance of the actual product. Optional Accessories Optional AC Adaptor •...
Before Operating the Telephone Location of Controls Front View For KX-UT136X: G IJ KL M NOP Q R For KX-UT136NE: G IJ KL M O P Q R Document Version 2011-09 Operating Instructions...
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Before Operating the Telephone For KX-UT136RU: G IJ KL M NOP Q R For KX-UT133X: G IJ KL M NOP Q R Operating Instructions Document Version 2011-09...
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Before Operating the Telephone For KX-UT133NE: G IJ KL M N O P Q R For KX-UT133RU: G IJ KL M NOP Q R Document Version 2011-09 Operating Instructions...
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Before Operating the Telephone For KX-UT113X/KX-UT123X: KL M N O P For KX-UT113NE/KX-UT123NE: KL M N O P Operating Instructions Document Version 2011-09...
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N O P LCD (Liquid Crystal Display) KX-UT136 is equipped with a 6-Line LCD. KX-UT113/KX-UT123/KX-UT133 is equipped with a 3-Line LCD. KX-UT123/KX-UT133/KX-UT136 is equipped with an LCD backlight. Soft Buttons (S1 to S4) S1 to S4 (located below the display) are used to select the item displayed on the bottom line of the display.
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Before Operating the Telephone When a call is on hold, the Hold lamp (KX-UT113/KX-UT123 only) flashes red. MUTE/AUTO ANSWER/ Used to receive an incoming call in hands-free mode or mute the microphone/handset during a conversation. TRANSFER/ Used to transfer a call to another party.
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Before Operating the Telephone Left Side View For KX-UT133/KX-UT136: For KX-UT113/KX-UT123: EHS Jack (KX-UT133/KX-UT136 only) Headset Jack Document Version 2011-09 Operating Instructions...
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Before Operating the Telephone Bottom View For KX-UT133/KX-UT136: For KX-UT123: For KX-UT113: DC Jack Operating Instructions Document Version 2011-09...
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Before Operating the Telephone LAN Port PC Port (KX-UT123/KX-UT133/KX-UT136 only) Handset Jack Document Version 2011-09 Operating Instructions...
Note • The actual appearance of the screen may differ on your unit. For KX-UT136: Call Log Setting For KX-UT113/KX-UT123/KX-UT133: Call Log Setting Status Icons Indicates the status of various features (Page 22). Soft Button Icons Indicate the functions that will be accessed when the corresponding buttons are pressed. The icons displayed vary according to the state of the unit.
Before Operating the Telephone Icon Description Displayed when Auto Answer is enabled (Page 29). AUTO ANS Displayed when the ringer is turned off (Page 26). Displayed when ECO mode is enabled (Page 42). Displayed when registration to the SIP server has been lost. If this icon is displayed, consult your administrator or dealer.
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You can also use the physical ENTER button to perform the same operation as this soft button. For KX-UT113/KX-UT123 only, if multiple lines are available at your unit, select Line the line to use to make a call (Page 27).
Before Operating the Telephone mode is useful for performing other tasks during a Basic Operations conversation, such as writing. This section explains the basics of using the unit. Enabling hands-free mode You can enable hands-free mode in one of the following ways: Confirming Your Extension •...
Before Operating the Telephone Adjusting the ringer volume When receiving a call, press [ ] or [ ]. You can also adjust the ringer volume in the settings. For details, see "Ringer (Page 42)". Note • When the ringer volume is turned all the way down, "Off"...
If more than Note Call one line is available at your unit, select the line • For KX-UT113/KX-UT123, if more than one line to use, and then press [ENTER]. is available at your unit, you can press Line •...
For details about flexible buttons, see "Flexible Buttons (KX-UT133/ One-touch Dialling (KX-UT133/ KX-UT136 only) (Page 36)". • For KX-UT113/KX-UT123, you can press KX-UT136 only) instead of going off-hook. If more than Call You can make a call with a One-touch operation if a...
Feature Operations Rejecting specific calls Receiving Calls You can set the unit to reject specific phone numbers. This section explains the basic methods for receiving a Note call. • Rejected phone numbers will not be stored in the incoming call log. Receiving a Call Adding a phone number Go off-hook.
If you do not press any buttons for 1 minute, the unit will return to stand-by mode. To retrieve a call on hold at your extension Go off-hook. Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users • Press [HOLD/ For KX-UT133/KX-UT136 users •...
Call the second party. To disconnect the current call and then talk to Do one of the following, depending on your unit: the new party For KX-UT113/KX-UT123 users Go on-hook while hearing the call waiting tone. • Press [HOLD/ Go off-hook.
Feature Operations Transferring a Call (Call Mute Transfer) You can mute your voice during a conversation. While the mute feature is turned on, you will be able to hear You can transfer a call to another destination (extension the other party, but the other party will not be able to or outside party).
During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate. For KX-UT113/KX-UT123 users During a conference call, press [HOLD/ • The second party is put on hold, but you can continue talking to the first party.
If the unit has multiple lines, press [ ] or [ ] to select In the incoming call log, "Missed" is displayed the line on which is displayed, and then go on missed calls. For KX-UT113/KX-UT123/ KX-UT133, you must press [ ] to see this. off-hook. •...
Feature Operations Call Forwarding/Do Not Logging in to or Logging Disturb out of a Group (KX-UT133/KX-UT136 You can have incoming calls automatically forwarded to another destination. You can also have incoming only) calls rejected (Do Not Disturb). Note • When Call Forwarding or Do Not Disturb is Logging in to or Logging out of enabled, appears on the display in...
Feature Operations BLF (Busy Lamp Field) Flexible Buttons Calls the extension assigned to the button. During (KX-UT133/KX-UT136 a conversation, a BLF button can be used to transfer calls to the assigned extension (Page 32). A BLF button’s lamp also shows the current status only) of the assigned extension.
Press [ ] or [ ] to select the phone number type You can add a maximum of 500 (for KX-UT123/ (A to E) or "Ringtone X", and then press KX-UT133/KX-UT136) or 100 (for KX-UT113) phonebook entries to the unit. [ENTER].
Press [ ] or [ ] to display the desired entry, or press and search for the desired entry (Page 38). Search Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users • Press , select "Delete", and then press Menu [ENTER].
Customising the Telephone User Settings You can configure various settings to customise the behaviour of the unit. This section explains how to configure the settings using the unit. Accessing the Settings In stand-by mode, press Setting Press [ ] or [ ] to select the desired setting category, and then press [ENTER]. Configure the settings as necessary.
Customising the Telephone Available Settings Ringer Ringer Volume Page 42 Ringtone Page 42 ECO Mode Page 42 LCD Contrast Page 43 Back Light Page 43 Display Lock Page 43 FWD/DND Setting Do Not Disturb Page 43 FWD All Page 43 FWD Busy Page 44 FWD No Ans...
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Customising the Telephone Call Block Page 49 This setting is available only if "DNS" is set to "Manual". This setting is available only on KX-UT123/KX-UT133/KX-UT136. Document Version 2011-09 Operating Instructions...
Ringtone 1– for. You can assign a different Ringtone 32 Ringtone 1 ringtone to each line. (KX-UT113/ If you select KX-UT123) "Automatic" (KX-UT133/ KX-UT136 only), the ringtone assigned through Web user interface programming (Page 58) will be used.
Customising the Telephone LCD Contrast Setting Description Value Range Default LCD Contrast Change the contrast of the display. Level 1 to 6 Level 3 Back Light (KX-UT123/KX-UT133/KX-UT136 only) Setting Description Value Range Default Back Light Change the settings for the backlight. Always On Automatic Automatic...
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Customising the Telephone Setting Description Value Range Default FWD Busy Forward incoming calls to a specified — — destination when you are on a call. On/Off Enable or disable the "FWD Busy" On, Off setting. Phone Number Specify the number to forward calls 1–32 digits —...
Customising the Telephone Date and Time Setting Description Value Range Default Date and Time Set the date and time. Date : dd/mm/yyyy — or mm/dd/yyyy Time : 00:00–23:59 or 12:00–11:59 AM/ Pressing [#] switches the date format. If the time format is not assigned in the configuration data, you can change the time format (12-hour or 24-hour) by pressing [*]. If the time format is set to 12-hour time in the configuration data, you can change the AM/PM setting by pressing [*].
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Customising the Telephone Setting Description Value Range Default Network Configure the basic network settings. DHCP, STATIC — If you select "DHCP", you must then select whether the DNS setting is configured automatically or manually. If you select "STATIC", you must manually specify the IP address, subnet mask, default gateway, and DNS servers.
Customising the Telephone Setting Description Value Range Default VLAN ID Specify the VLAN ID. 1–4094 Priority Specify the priority of packets sent 0–7 from this unit. PC (KX-UT123/ Specify the necessary settings for — — KX-UT133/KX-UT136 using a PC over a VLAN. only) VLAN ID Specify the VLAN ID.
Customising the Telephone Restart Setting Description Value Range Default Restart Restart the unit (Page 74). — — Firmware version Setting Description Value Range Default Firmware version View the version of the currently — — installed firmware. If a newer version is available, its version is also displayed.
Customising the Telephone Call Block Setting Description Value Range Default Call Block Register telephone numbers so that — — calls received from those numbers are blocked. You can also delete registered numbers. To register Press Enter the telephone number to block, and then press [ENTER].
Customising the Telephone Entering Characters The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. (For example, A, B and C are assigned to the 1 key.) To enter a character, press the corresponding dial key until the character you want appears. To enter another character that is assigned to the same key, first press [ ] to move the cursor to the right.
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Customising the Telephone Note • If the maximum number of characters has been entered, entering another character will overwrite the character under the cursor. • If the entered texts spans two or more lines, you can also move the cursor using [ ] and [ ]. Character entry modes The six character entry modes let you enter a variety of characters.
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Customising the Telephone Character Tables ABC (Latin) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2011-09...
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Customising the Telephone 0–9 (Numeric) Characters Button Document Version 2011-09 Operating Instructions...
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Customising the Telephone ΑΒΓ (Greek) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2011-09...
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Customising the Telephone AÄÅ (Latin Extended 1) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2011-09 Operating Instructions...
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Customising the Telephone SŚŠ (Latin Extended 2) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2011-09...
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Customising the Telephone АБВ (Cyrillic) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2011-09 Operating Instructions...
Customising the Telephone Web User Interface Programming The unit provides a Web-based interface for configuring various settings and features, including some that are not programmable directly from the unit. The following list contains some useful features that are programmable through the Web user interface. For details, consult your administrator or dealer.
Installation and Setup Installation and Setup Notice • Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Attaching/Removing the Stand Attaching the Stand For KX-UT133/KX-UT136: Insert the catches ( ) of the stand into hooks located in the unit.
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Installation and Setup Gently rotate the stand in the direction indicated until it is released. For KX-UT113/KX-UT123: Remove the stand in the direction indicated while pushing the catches of the stand with both hands as shown. Adjusting from High to Low Position (KX-UT133/KX-UT136 only)
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Installation and Setup Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the low position ( Adjusting from Low to High Position (KX-UT133/KX-UT136 only) Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the high position ( Document Version 2011-09 Operating Instructions...
To a Switching Hub To a PC (KX-UT123 only) Ethernet cables To a handset jack (handset) Clamp AC adaptor Handset Headset CAUTION Optional AC Adaptor • Use the following Panasonic AC adaptor: – For KX-UT113X/KX-UT123X/KX-UT133X/KX-UT136X: Operating Instructions Document Version 2011-09...
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Cords used to connect devices to the EHS jack or headset jack must be less than 3 m in length. Notice It is recommended that you use one of the following headsets: • For KX-UT113X/KX-UT123X/KX-UT133X/KX-UT136X: – Wired headsets Panasonic KX-TCA400, KX-TCA430, RP-TCA400, and RP-TCA430 – EHS headsets (KX-UT133/KX-UT136 only) Plantronics Savi Talk, Voyager™, or CS series ®...
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Installation and Setup Connect the cables as shown in the following illustration. Incorrect Correct Ethernet cable Ethernet cable 60 mm or less • Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm in diameter or less. When connecting to a switching hub •...
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Installation and Setup Connections for Handset For KX-UT133/KX-UT136: For KX-UT113/KX-UT123: Document Version 2011-09 Operating Instructions...
Make sure the cables are securely fastened to the wall. Insert the 5 tabs (for KX-UT133/KX-UT136) or 3 tabs (for KX-UT113/KX-UT123) of the wall mounting adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction of the arrow until it clicks.
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Installation and Setup For KX-UT113/KX-UT123: Fasten the wall mounting adaptor to the base with 1 screw. (Recommended torque: 0.4 N·m [4.08 kgf·cm] to 0.6 N·m [6.12 kgf·cm]) For KX-UT133/KX-UT136: Document Version 2011-09 Operating Instructions...
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Installation and Setup For KX-UT113/KX-UT123: Connect the cables to the unit, and run the cables through the wall mounting adaptor, as shown in the illustration below. For details about connecting the cables, see "Connections (Page 62)". Note • The cables can also be run from the bottom of the unit.
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Installation and Setup For KX-UT113/KX-UT123: Ethernet cables AC adaptor 40 mm or less Drive 2 screws into the wall as shown in the illustration below, and mount the unit on the wall. For KX-UT133/KX-UT136: 83 mm 100 mm Washer Drive the screw to this point.
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Installation and Setup For KX-UT113/KX-UT123: 83 mm 100 mm Washer Drive the screw to this point. Note • You can find a wall mounting template at the end of this manual. • For information about locking the handset, see "Hooking the Handset (Page 71)".
Installation and Setup Hooking the Handset You can hook the handset with following operations. To Hook the Handset During a Conversation Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted Remove the handset hook from the slot.
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Installation and Setup Handset is safely hooked when it is in the cradle. Operating Instructions Document Version 2011-09...
For details about connecting a headset, see the SIP server, routers, switching hubs). "Connections (Page 62)". ECO Mode (Page 42) • For KX-UT113/KX-UT123, the Headset mode is Enable ECO mode. automatically enabled when connecting a Language (Page 44) headset. If you prefer to use a language other than English, •...
Installation and Setup When cleaning the body Maintaining the Unit • To avoid damaging the unit, disconnect the Ethernet cable and all other cables from the unit before cleaning. If the unit is powered with an AC Initialising the Unit adaptor, disconnect the AC adaptor from the unit and power outlet before cleaning.
Appendix Appendix Specifications Specifications Item KX-UT113 KX-UT123 KX-UT133 KX-UT136 Display 3 line (No backlight) 3 line with backlight 3 line with backlight 6 line with backlight Flexible Buttons — — VoIP Connection Method VoIP Audio G.722, G.711, G.729A, G.726 Codec...
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Appendix Specifications Item KX-UT113 KX-UT123 KX-UT133 KX-UT136 Maximum Power Consumption Operating 0 °C to 40 °C Environment Operating Instructions Document Version 2011-09...
Appendix Troubleshooting Common Issues and Solutions General Use Issue Possible Cause & Solution Reference The display is blank. • The unit is not receiving power. → The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is Page 62 receiving power and that the Ethernet cable is properly connected.
Appendix Making and Receiving Calls Issue Possible Cause & Solution Reference I cannot make calls. • Your phone system/service has disabled service for your unit. → On the Information Display screen (Page 45), if "Not — registered" is displayed in "Status", consult your administrator or dealer.
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The phonebook list is full. to the phonebook list. → Delete any unnecessary entries. The maximum number of Page 37 entries in the phonebook list is 500 for the KX-UT123/ KX-UT133/KX-UT136 and 100 for the KX-UT113. Document Version 2011-09 Operating Instructions...
Appendix Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Message Possible Cause & Solution Reference IP address collision • The unit’s network settings are incorrect. → Consult your system administrator or dealer.
Appendix Revision History Software File Version 01.025 Changed Contents • Removing a Party from the Conference (Page 33) • Ringer (Page 42) • Initialising the Unit (Page 74) Document Version 2011-09 Operating Instructions...
Open Source Software Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and licence information. <<NetBSD kernel>> This product uses a part of NetBSD kernel.
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Open Source Software Copyright (c) 1982, 1986, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1988, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1983, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1983, 1993 The Regents of the University of California.
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Open Source Software Copyright (c) 1999, 2000 Jason L. Wright (jason@thought.net) All rights reserved. Copyright (c) 1999, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 2000 The NetBSD Foundation, Inc.
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Open Source Software 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Index Index ECO Mode (setting) EHS headsets EHS jack Electronic Hook Switch ® EHS AC adaptor Embedded web (setting) Connection Enable VLAN (setting) Accessories ENTER key ACD flexible button Error messages ACD Group Extension number Auto answer AUTO ANSWER/MUTE button Automatic Call Distribution ®...
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Index Login (to a Group) Settings Logout (from a Group) Accessing Setup Initial settings Soft buttons 17, 23 Maintenance Icons 22, 23 Making calls Speaker Calling Volume MESSAGE button Speakerphone (SP-PHONE) button Message/Ringer Lamp Specifications Messages, checking Speed/Duplex (setting) SP-PHONE (Speakerphone) button Missed calls Stand MUTE/AUTO ANSWER button...
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One screw here WALL MOUNTING TEMPLATE 1. Drive the screws into the wall as indicated. 2. Hook the unit onto the screw heads. Note: Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated...
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Notes Document Version 2011-09 Operating Instructions...
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Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2011...