Karel IP116 User Manual
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Karel IP116 User Manual

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  • Page 2: User Guide

    IP TELEPHONE USER GUIDE DECEMBER 2011...
  • Page 4 16.12.2011 / AAB IP116 User Guide-Ver. AAB–16.12.2011 KAREL reserves the right to make modifications in product features mentioned in this document for development and improvement purposes, without prior notice. Individual products may possess characteristics different from those that have been mentioned in this...
  • Page 5 5) Do not make any connection other than the extension connection of the KAREL telephone system. 6) There is no part that you can repair or maintain in your device; therefore call the authorized technical service in case of any malfunction.
  • Page 6 IP116...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS GETTING STARTED ........................ 1 PACKING LIST ........................1 ASSEMBLING THE PHONE ....................2 CONFIGURATION AND REGISTRATION ................4 Configuring via Web Page ....................4 Configuring via keypad ..................... 6 OVERVIEW ..........................6 KEYPAD INSTRUCTION ..................... 6 LED INSTRUCTION ......................8 ICON INSTRUCTION ......................
  • Page 8 Call Waiting ........................35 Call Transfer ........................35 3-way Conference ......................36 Message ......................... 36 Voicemail ........................36 SMS ..........................37 USING THE ADVANCED PHONE FUNCTIONS ..............40 ACCOUNT SETTING ......................40 TLS ..........................40 NETWORK SETTING ......................41 PC Port Setting ....................... 41 VLAN Setting ........................

  • Page 9: Getting Started

    GETTING STARTED PACKING LIST The following components are included in your package: • Enterprise IP Phone • Phone Stand • Power Adapter...

  • Page 10: Assembling The Phone

    • Handset & Handset Core • Ethernet Cable • Quick Installation Guide & Quick Reference (this component may not be included) • CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
  • Page 11 • Connect Network and Power. 1) Attach the Stand, as shown below: 2) Connect Handset and Headset, as shown below: Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections.

  • Page 12: Configuration And Registration

    Note: 1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub are PoE compliant. 2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC. Connect the phone’s PC port and computer’s Network Port together using an Ethernet cable, shown as below: CONFIGURATION AND REGISTRATION...
  • Page 13 Static IP Address: If your phone cannot contact a DHCP Server for any reason, you need to enter the network settings manually via Static IP Address. Please contact your internet administrator for more details. PPPoE: If you are using the xDSL Modem, you can connect your phone to the internet via PPPoE mode.

  • Page 14: Configuring Via Keypad

    Configuring via keypad Network Settings: Press MENU->Settings->Advanced Settings->Network->WAN Port/PC Port Option/VLAN Option to enter the internet relating configuration page. Account Settings: Press MENU->Settings->Advanced Settings->Accounts->Enter to configure the account settings. You can refer to the above “Configuring via Web Page” for the parameter details. OVERVIEW KEYPAD INSTRUCTION You can check the following list which introduces the IP phone’s keypad in details:...
  • Page 15 DSS Keys These keys are used for various functionalities such as call /Line appearance Button, Speed dial, Intercom, Pickup, Hold, Transfer, etc. If not stated the adjacent LED will light when the assigned functionality is turned on. Dial Pad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters.

  • Page 16: Led Instruction

    LED INSTRUCTION Table 1 Call /Line Appearance Button LEDs for BLF LED Status Description Steady green Call/line appearance is in idle status Blinking green Call/line appearance is ringing Steady red Call/line appearance is active Fast blinking red Call/line appearance is not available It is not active as call/line appearance Table 2 Call /Line Appearance Button LEDs for BLA (Bridged Line Appearances) LED Status...
  • Page 17 Table 4 Line Keys set to BLF LED Status Description Steady green The monitored account is in idle status Slow blinking green There is an incoming call to the monitored account Fast blinking green monitored account conversation It is not active as BLF Table 5 Power Indication LED LED Status Description...

  • Page 18: Icon Instruction

    ICON INSTRUCTION The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings: Icon Description Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed calls Call in Call out Input Method: all letters and numbers...

  • Page 19: User Interface

    USER INTERFACE There are two ways to customize specific options on your phones: 1. Using keypad and display on the phone. 2. Using Web user interface in an Internet browser from your PC; please refer to “Configuration and Registration” to get into the Web interface. In many instances, it is possible to use both the user interfaces to operate the phone and change settings;...
  • Page 20 --Phone Volume √ √ --Logo Customization Advanced Phone Functions --Accounts √ --Network √ √ --Voice --Codecs --Echo Cancellation etc --Phone Setting √ --Backlight √ --Contrast --Lock √ --Reset to factory √ --Set admin password √ SIP Account --User Option √ --Account Active --Label √...
  • Page 21 Note: 1. The above phone functions are available in Admin mode. 2. The above table only indicates most of phone functions rather than all of them. Please refer to the relating parts for more details. User and Administrator Mode Your phone can be used in user or administrator mode. Administrator mode is the default setting with full configuration rights.

  • Page 22: Customizing Your Phone

    CUSTOMIZING YOUR PHONE GENERAL SETTINGS Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: • Network status: IP, Mac, WAN/LAN, Gateway and DNS; • Phone status: Model, Hardware, Firmware, Product ID and MAC; •...

  • Page 23: Time And Date

    3) Press the Save hot key when the desired language is highlighted. The language appears on the graphic display will be changed to the one you choose. 4) Press Back hot key to return to the previous screen. Time and Date The time and date appears on the idle screen of the IP phone.

  • Page 24: Keypad Lock

    2) Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour. 3) Use the Switch hot key to choose a preferred date format, the IP phone can support 7 kind of date display format. 4) Press the Save hot key to save the changes and return to the previous screen.
  • Page 25 Menu Key: The Menu keys can not be used until unlocked. You can not access the menu of the phone. Function Keys: The hard function keys can not be used until unlocked. You can not access the MESSAGE, CONF, HOLD, MUTE, TRAN, RD, History, Directory, DND, OK, X, navigation Keys, etc.

  • Page 26: Audio Settings

    AUDIO SETTINGS Volume You can adjust the volume of handset/speaker/headset/Ring. To adjust the volume when you are not in an active call: 1) Press MENU->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume.
  • Page 27 4) Press OK button/Save hot key to save the contrast change or Back hot key to cancel. When you adjust the ring volume to 0, or press the Silence hot key when there is incoming call, the icon will be shown on the LCD. Press the Volume Adjustment Bar to adjust the volume, and the icon will disappear.

  • Page 28: Codec Selection

    Note: The ring tone file of system can not be deleted. To upload the new Ring Tone via Web interface: 1) Click Browse button to choose the specific ring tone file. 2) Click Upload button to upload the file, and then Confirm to save the change. Note: The ring tone file format must be in 16bits WAV format (via Ulaw Compression), 8K sample rate (monophony).
  • Page 29 3) Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account. 4) Choose and set a special ring tone for the contact. 5) Press Save hot key to add the record to contacts or Back hot key to cancel. To edit/delete a contact via Phone interface: 1) Press Directory->Contacts->Enter.

  • Page 30: Import/Export Contact List

    To move a contact in History to Contacts via Phone interface: 1) Press History hot key to enter the call history list. 2) Use the navigation keys to highlight a record, and then press the Option hot key to pop up the frame, highlight Add to Contacts option, then press the OK hot key to enter the edit interface.

  • Page 31: Remote Phone Book

    4) Move the mouse to the icon , you will see the notes for parameters. The meanings of this icon on other pages is the same, we will not elaborate it one by one. 5) Click the Export button to export the contact list. Note: Import/Export Contact List can be only set via Web interface.

  • Page 32: Other Settings

    OTHER SETTINGS Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 1) Press MENU->Features->Key as Send->OK to enter the configuration page. 2) Press the Switch hot key to choose a button that you want to use as the send key: “#”, “*”, or disable this option.

  • Page 33: Anonymous Call

    Anonymous call To set the anonymous call via the IP phone interface: 1) Press MENU->Features->Anonymous Call-> Enter to enter the configuration page. 2) By the Switch hot key , you can choose the Line ID. 3) Press the navigation keys to choose whether to enable the anonymous call function. This feature allows the subscriber to make a call with the display of their calling identification information blocked.

  • Page 34: Auto Answer

    2) By the Switch hot key, you can choose whether to enable the auto redial function. 3) Press the navigation keys to choose and set the redial interval. It is measured by seconds. 4) Press the navigation keys to choose and set the redial times. 5) Press Save hot key to save the changes.

  • Page 35: Logo Customization

    2) Choose Enabled or Disabled in the pull-down menu, click Confirm button to save the change. Logo Customization You can upload your own logo which shown in the idle screen. 1) Prepare the desired the logo file which is --in BMP format, --max pixels: 236*82, --can only be monochrome with 2 gray scales at most.

  • Page 36: Replace Rule

    Replace Rule A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 05702000 out, the number will be replaced by 00865702000 automatically.

  • Page 37: Block Out

    1) Choose Phone->Dial Plan->Area Code. 2) Enter the Code, set the Min Length and the Max Length option, and then click the Confirm button to save. Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out.

  • Page 38: Using The Basic Call Functions

    USING THE BASIC CALL FUNCTIONS MAKING A CALL Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be shown in the idle screen. 2) Press the Speaker button, icon will be shown in the idle screen. 3) Press the Headset button if the headset is connected to the Headset Port in advance.

  • Page 39: Answering A Call

    To configure Call Completion via phone interface: 1) Press the following hot keys: MENU->Features-> Enter-> Call Completion to enter the configuration page. 2) By the Switch soft key, choose whether to enable this option. 3) Press the Save soft key to save your changes. ANSWERING A CALL Answering an incoming call 1) If you are not on an active call, lift the handset to answer it using the handset, or press the...

  • Page 40: Call Forward

    2) Set the DND On Code and the DND Off Code, then press the Save hot key to save the changes. 3) When you press the DND hot key, the phone will send a message to the server, and the server will turn on the DND function.

  • Page 41: Intercom

    5) Press Save hot key to save the changes. To configure Call Forward via Web interface: Choose Phone->Features->Forward to do the relating changes. Please refer the above configuration information. Note: The forward function can also be Enabled/Disabled in the hidden page. Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary.

  • Page 42: During An Active Call

    DURING AN ACTIVE CALL Mute This function allows you to mute the microphone of the active audio device during a call; you can not be heard by the other party. You can still hear all other parties while mute is enabled.

  • Page 43: Call Waiting

    Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances. To enable/disable Call Waiting via Phone interface: 1) Press MENU->Features->Call Waiting-> Enter hot keys. 2) Use the navigation keys or Switch hot key to enable/disable the call waiting option. 3) Use the navigation keys or Switch hot key to enable/disable the Play Tone option.

  • Page 44: 3-Way Conference

    To Semi-Attend Transfer via phone interface: 1) A and B is on an conversation, A press the TRAN button or Transfer hot key to put B on hold, then A can dial a new number C（or press Directory soft key to enter the contact list, then choose a record）and press the OK or SEND button to call out.

  • Page 45: Sms

    To configure the Voicemail code via Phone interface: 1) Press Menu->Messages->Voice Mail. 2) Use the navigation keys to highlight the line for which you want to set, enter the code which the phone uses to connect to your system. Press 123 hot key to choose the proper input method.
  • Page 46 3) Press View hot key to open and read the specific message. To reply the SMS via Phone interface: 1) After retrieving the specific message, press Reply hot key, use the 2aB hot key to change the Input Method. 2) (Optional) If multiple lines are configured on your phone, select from which line messages are to be retrieved from the list using the navigation keys and Messages appear first to last in sent order.
  • Page 47 To edit the message via Web interface: 1) Choose Phone->SMS. 2) Enter the account information, Number, message content. 3) Press Send button to send out the message, or Cancel button to cancel the operation. Note: You can not perform the messaging via Web interface except edit Message.

  • Page 48: Using The Advanced Phone Functions

    USING THE ADVANCED PHONE FUNCTIONS ACCOUNT SETTING Please refer to the previous part “Configuration and Registration” for the basic account setting information. The following table lists the instruction of the field about the advanced Account Setting. Field Name Description UDP Keep-alive Defines whether to active the phone UDP Keep-alive Message mechanism.

  • Page 49: Network Setting

    If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as On), the IP phone UI will display the connecting and ring back interface. If the reception also set the transport as TLS, then IP Phone UI will display the icon on both side. Go to Account->Basic, choose Transport option, in the pull-down menu, you can choose the TLS option, then click the Confirm button to save the change.

  • Page 50: Vlan Setting

    5) Press Save hot key to save the changes, or Cancel hot key to return to the previous menu. To configure PC Port via Web interface: Choose Network->PC Port to do the relating configuration, You can consult your system administrator for more information. VLAN Setting VLAN is a group of hosts with a common set of requirements that communicate as if they were attached to the Broadcast domain, regardless of their physical location.

  • Page 51: Https

    6) Follow the same way to set the PC Port option. To configure VLAN settings via Web interface: Choose Network->Advanced to do the relating configuration. You can consult your system administrator for more information. HTTPS This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP, in short, it is a security version of HTTP.

  • Page 52: Administrator/User Password

    2) Enter the User Type and Password you want to switch to. 3) Press the OK soft key to save your changes. 4) Go to MENU->Settings page, you will find the type you just added in the list. Administrator/User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface.

  • Page 53: Reboot

    Reboot You should reboot the phone when you are challenged, e.g. after applying changes to the phone configuration. To reboot via Web interface: 1) Choose Upgrade->Basic. 2) Click Reboot button. To reboot under the idle status: When the phone is idle, press the X（or Tran）button on the keypad for 5 second to enter the reboot interface, you are prompted to confirm the change, press OK hot key to reboot, or Cancel hot key to cancel the operation and return to previous menu.

  • Page 54: Firmware Update

    1) Choose Upgrade->Basic. 2) Click Reset button. Note: If you confirm all current setting changes including contact list, call history, account settings, etc will be lost, you need to export the configuration first if you still want to import the old configurations after reset. Or your phone must be configured a new manually unless mass provisioning is used! To Export/Import the old configuration file via Web interface: 1) Choose Upgrade->Advanced, select Import/Export Config, click Export button to export...
  • Page 55 Power on + Weekly and Disabled. Scheduling You can specific the period in days which the phone checks and updates the new firmware, the range is 1-30 days. Note: 1. Any power interruption during the following process will most likely lead to a flashmemory error.

  • Page 56: Decryption

    Decryption This IP phone can support y000000000007.cfg and mac.cfg files encryption and decryption for user authentication to realize security usage. If there are any encrypted y000000000007.cfg or mac.cfg files on the server, users can open the webpage of your IP phone.

  • Page 57: 802.1X

    802.1X IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC). It is part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN, either establishing a point-to-point connection or preventing it if authentication fails.

  • Page 58: Blf

    Group Pick up Record Hot Desking Note: Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information. Users can also connect EXP38 to extend the DSS keys to 38 or more. You can configure the key for Busy Lamp Field (BLF) which allows you to monitor the status (idle, ringing, or busy) of other SIP accounts.

  • Page 59: Intercom

    Intercom You can configure the key for Intercom mode and is useful in an office environment as a quick access to connect to the operator or the secretary. To assign the key as Intercom: 1) Choose Phone->DSS Key->Memory or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Intercom from the list.

  • Page 60: Xml Browser

    Xml Browser Xml browser is a simple browser function, which is based on xml language and http/https service, users can use tools such as php, javascript, etc., accordance with the established syntax, to generate server-side functions dynamically to meet the needs of the user xml file, and then downloaded it to sip phone by http/https, so as to realize a simple browser features.

  • Page 61: Conference

    Conference You are allowed to configure the DSS key to be used as a conference key while remaining in the current call. This key allows a user on a call to conference another party while remaining in the conference. To assign the key as Conference: 4) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose KeyEvent from the list, then in the Mode field, click the pull-down menu and choose Conference.

  • Page 62: Redial

    To assign the key as DND: 1) Choose Phone->DSS Key->Memory or Line Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose KeyEvent from the list, then in the Mode field, open the pull-down menu and choose DND from the list. 2) Press Confirm button to save the changes.

  • Page 63: Group Listening

    The “call park” feature is activated by pressing a preprogrammed button or a special sequence of buttons. This transfers the current conversation to an unused extension number and immediately puts the conversation on hold. The telephone system will then display the extension number of the parked call so that the call can later be retrieved.

  • Page 64: Dtmf

    2) In the "Line" field, select a line for which to apply this key, and enter the extension number you want to set as the voice mail box. 3) Press Confirm button to save the changes. DTMF You are allowed to send out the desired DTMF number during the conversation. The number needs to be set in advance.

  • Page 65: Group Pick Up

    2) In the Line field, choose a remote phone book to specify the record. 3) Press Confirm button to save the changes. Group Pick up When you configure a Group Pick Up key, you specify the extension group that you want to monitor.

  • Page 66: Tone Settings

    list, then in the Mode field, open the pull-down menu and choose Hot Desking option from the list. 2) In the "Expansion" field, enter the URL address in the input frame to active the advanced mode. Or you can leave it black to active the base mode. 3) Press Confirm button to save the changes.

  • Page 67: Ring

    which the presence or absence of human speech is detected. A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. JITTER BUFFER It is a shared data area where voice packets can be collected, stored, and sent to the voice processor in evenly.
  • Page 68 3) Consult the outbound server details with your ISP. Have DTMF problem? 1) Check which kind of DTMF you are using, and whether it is compatible with the server. 2) Consult the payload value with your ISP. How to change the time? Select the time zone or enter the time information manually on the webpage or the phone.

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