11 - GUARANTEE
Your new "KENWOOD" product comes with 12-month guarantee covering all parts and
If your appliance proves to be defective as a result of faulty materials or workmanship
during the guarantee period, these parts will be repaired or replaced free of charge.
AFTER SALES SERVICE
Should you require service, spares or product information and advice:
Please Telephone 0843 362 1934.
Details of your purchase receipt will be required if you require service within the first
12-month of purchase.
The rights and benefits under this guarantee are additional to your statutory rights,
which are not affected by this guarantee.
The manufacturer undertakes within the specified period, to repair or replace free of
charge any parts of the appliance found to be defective provided that:
• We are promptly informed of the defect.
• The appliance is installed and used in accordance with the written instructions
enclosed with the appliance.
• The appliance is used only on an electrical supply as indicated on the rating label
fixed to the appliance.
• The appliance has not been altered in any way or subject to misuse or repaired by
a person other than an authorised service agent.
No rights are given under this guarantee to a person acquiring the appliance second
hand or for commercial, semi-commercial or communal use.
This guarantee applies throughout the UK and Channel Islands.
Any repaired or replacement appliances will be guaranteed on these terms for the
unexpired portion of the guarantee.