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Troubleshooting
When the Indicators Provide No Help
Check the problem
Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
Problems relating to im‐
ages
Problems when projection
starts
Problems with the remote
control
Problems with the control
panel
Problems with 3D
Problems with HDMI
Problems with WirelessHD Cannot project WirelessHD images
Problems with USB storage
devices
Other problems
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problem
No images appear
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
Moving images being projected from a computer are not projected
"Not supported" is displayed
"No Signal" is displayed
Images are fuzzy or out of focus
Interference or distortion appears in the images
The image is truncated (large) or small, or only a part of the image is
projected
Image colors are not right
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
Images appear dark
Projection stops automatically
The projector does not turn on
The remote control does not respond
Cannot make settings on the control panel
Cannot project correctly in 3D
The 3D image is enlarged and truncated
HDMI Link does not function
The device name is not displayed under device connections
WirelessHD audio is not output correctly
Interference, distortion, or interruption appear in WirelessHD
Slideshow does not start
No audio, or the audio is too low
A network cannot be connected via a wireless LAN
*
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