Sound Issues; Hdmi Connection Issues; Computer Connection Issues; Contact Us - Philips 19PFL3404/12 User Manual

The picture position is incorrect:
•

Sound issues

There is a picture but sound quality is poor:
•
•
•
•
There is a picture but the sound quality is
poor:
•
There is a picture but sound comes from one
speaker only:
•

HDMI connection issues

There are problems with HDMI devices:
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•
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Picture signals from some devices may
not fit the screen correctly. Check the
signal output of the device.
Note
If no audio signal is detected, the TV
automatically switches the audio output off
— this does not indicate malfunction.
Check that all cables are properly
connected.
Check that the volume is not set to 0.
Check that the sound is not muted.
Check that the sound settings are
correctly set.
Verify that sound balance is set to the
centre.
Note that HDCP support can delay the
time taken for a TV to display content
from a HDMI device.
If the TV does not recognize the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
If a HDMI-to-DVI adaptor or HDMI to
DVI cable is used, check that an additional
audio cable is connected to AUDIO L/R
or AUDIO IN (mini-jack only).
EN

Computer connection issues

The computer display on the TV is not stable:
• Check that a supported resolution and
refresh rate is selected on the computer.
• Set the TV picture format to unscaled.

Contact us

If you cannot resolve your problem, refer to
the FAQs for this product at www.philips.
com/support.
If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in the Addendum.
Warning
• Do not attempt to repair the product yourself.
This may cause severe injury, irreparable
damage to your product or void your
warranty.
Note
• Make a note of your TV model and serial
number before you contact Philips. These
numbers are printed on the back of the TV
and on the packaging.