Canon MX360 Seires On-Screen Manual page 883

Problems Sending Faxes
Check 6: Is Dial tone detect set to ON?
Resend the fax after a while.
If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under
Fax settings.
Advanced FAX settings
Check 7: Is the fax number registered correctly for speed dialing?
Check the recipient's fax/telephone number, correct the fax/telephone number registered to
the speed dial code, then send the document again.
Changing Registered Information
Note
You can check the information for speed dialing by printing the telephone number list.
Summary of Reports and Lists
Check 8: Does an error occur during transmission?
Check the LCD for an error message.
A Message for Faxing Is Displayed on the LCD
Print the Activity report and check for an error.
Summary of Reports and Lists
Check 9: Is the document loaded properly?
Remove the document, then reload it on the Platen Glass or in the ADF.
Loading Paper / Originals
Check 10: Does a printer error occur?
Check the error message on the LCD, then resolve the problem.
An Error Message Is Displayed on the LCD
If you are in a hurry, press the Stop button to close the message, then send the fax.
Check 11: Is the telephone line connected correctly?
Check that the telephone line is connected correctly to the proper jack. If so, then there is a
problem with your telephone line. Contact your telephone company and the manufacturer of
your terminal adapter or telephone adapter.
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric
Buttons
Check: Have you already selected the recipient from the redial history, or
already dialed a number by using the Numeric buttons?
You can dial one recipient by selecting from the redial history or by using the Numeric buttons
as the recipient of sequential broadcasting.
If you already have dialed by selecting from the redial history or by using the Numeric button,
select the recipient from the coded speed dial.
Errors Often Occur When You Send a Fax
Check: Check the telephone line condition or the connection.
If the telephone line or connection is poor, reducing the transmission start speed may correct
the error.
Reduce the transmission start speed on TX start speed in Adv. communication in Advanced
FAX settings under Fax settings.
Advanced FAX settings
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