When an Error Code Appears
If printing is not successful or you cannot send or receive a fax or scanned document, or another error occurs, that error appears on a
report or a message on the <Status Monitor> screen as a three-digit number (error code). Check the following to find out causes and
solutions for each error code. For how to print an error report and information in the report, see
A document jams in the feeder.
Remove the jammed document.
Document Jams in the Feeder (MF8580Cdw / MF8550Cdn / MF8540Cdn)
Document Jams in the Feeder (MF8280Cw / MF8230Cn)
A fax could not be sent or received due to its large data size.
When sending a fax: Reduce the resolution, and scan the document.
When receiving a fax: Ask the sender to divide the document into multiple sections or reduce the resolution before
A fax could not be sent because the recipient's machine did not respond within 35 seconds.
When the recipient's machine is turned OFF or the line is busy, a fax may not be sent. Ask the recipient to check the
machine status. When sending the fax overseas, insert pauses in the fax number.
A fax could not be sent because the recipient's machine ran out of paper.
Ask the recipient to reload the paper.
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