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[2] Troubleshooting Table
The following problems do not always suggest a defect or malfunction of this Player.
Refer to the problems and lists of possible solutions below.
Power
P
o r
The Player power cannot be turned
on.
The Player power is turned on
automatically.
The Player power is turned off
automatically.
Basic Operation
P
o r
The remote control does not work.
Cannot operate the Player.
TE
L 13942296513
Disc Playback
P
o r
The Player cannot play a disc.
The disc is automatically ejected
after closing the disc tray.
V
d i
e
o
s
o t
p
. s
The Player makes a snapping sound
when starting playback or loading
a disc.
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b
e l
m
•
Is the power cord firmly plugged into the AC outlet?
•
When the power cord is plugged into an AC outlet, press and hold
ON on the Player until "
the STANDBY/ON indicator is lit, turn on the power.
•
Press
•
When "Settings" – "KURO LINK" is set to "Yes" on the player, the player's power
may turn on when the connected TV is operated.
•
Is "Auto Power Off" set to "Yes"? When "Auto Power Off" is set to "Yes", the
power will be automatically turned off after 10 continuous minutes of inactivity (no
playback).
•
When "Settings" – "KURO LINK" is set to "Yes" on the player, the player's power
may turn off when the power of the connected TV is turned off.
b
e l
m
•
Use the remote control within its operating range.
•
Replace the batteries.
•
Are you operating the Player within the specified operating temperature range?
b
e l
m
•
Take out the disc and clean it.
•
Make sure that the disc is loaded properly (aligned in disc tray and label-side up).
•
Make sure that region code on the disc matches that of this Player.
•
Allow any condensation in or near the Player to dry.
•
Check that the disc is recorded in the compatible TV system (PAL or NTSC).
•
The Player cannot play back video which was not recorded normally.
•
Proper playback may be impossible due to the state of the disc recording, a
scratched, warped or dirty disc, the state of the pick-up, or compatibility issues
between this Player and the disc being used.
•
When the recorded time of a disc is unusually short, playback may not be possible.
•
BD-RE/-R discs recorded in a format other than BDMV/BDAV cannot be played
back.
•
Make sure that the disc is loaded properly (aligned in disc tray and label-side up).
•
Take out the disc and clean it.
•
Make sure that region code on the disc matches that of this Player.
•
Make sure that the disc is playable.
•
H
s a
h t
location? The Player will stop if it senses shock or vibration.
•
The player may sometimes make a snapping sound when starting playback if it has
not been operated in a while. These sounds are not malfunctions of the player but
are normal operating conditions.
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" appears on the front panel display. Then, after
STANDBY/ON after the STANDBY/ON indicator turns on.
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