Customer Service Information - Honda Civic Hybrid 2009 Online Reference Owner's Manual

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Customer Service Information

Honda dealership personnel are
trained professionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisfaction, please discuss it with
the dealership's management. The
service manager or general manager
can help. Almost all problems are
solved in this way.
If you are dissatisfied with the
decision made by the dealership's
management, contact Honda
Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
364
Canadian Owners:
Customer Relations
Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-4776
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
I n f o r ma t i o n P r o v i d e d b y :
2009 Civic Hybrid
When you call or write, please give
us this information:
Vehicle Identification Number
(see page 348 )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you