Remote Support Setup - Fujitsu ETERNUS DX200F Configuration Manual

Chapter 6 Monitoring Settings
6.3

Remote Support Setup

Enter the domain name or IP address of the syslog server in "Domain Name /IP Address".
•
5
Click the [Set] button.
A confirmation screen appears.
6
Click the [OK] button.
The syslog notification settings are applied.
7
Check the setting completion message and click the [Done] button.
The screen display returns to the [Network] screen.
6.3 Remote Support Setup
When using the remote support, reporting problems in the ETERNUS DX to the remote support center must
be set.
Remote support allows prompt detection and resolution of trouble.
There are two types for performing remote support function; by using AIS Connect function and by using
REMCS.
• Note that AIS Connect and REMCS are not available in some regions. Contact the Support Department for
details.
• AIS Connect and REMCS cannot be used at the same time. AIS Connect function can only be used when
REMCS is not specified or is stopped. When REMCS is used, suspend the REMCS function, and then ena-
ble the AIS Connect function.
FUJITSU Storage ETERNUS DX200F All Flash Array Configuration Guide (Basic)
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