Troubleshooting - Sony KL-W9000A Service Manual

Lcd projection data monitor
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Replacing a lamp
If the screen becomes dark, the color looks unusual, or
the LAMP indicator on the front of the monitor flashes,
it is time to replace the lamp with a new one.
Disposal of the Used Lamp
Sony regards protection of the environment as
extremely important.
Kindly put the used lamp in the new lamp's package
and send it to the sales company whose address
appears on the new lamp's guaranty card.
Before replacement
• Be sure to use the Sony XL-100U lamp unit (not supplied) for
replacement. Use of other lamps causes damage to the
monitor.
• Do not remove the lamp for any purpose other than
replacement.
• Before replacement, be sure to turn off the monitor and unplug
the power cord.
• When replacing the lamp, let it cool down completely, as the
surface of the lamp remains hot for at least 30 minutes after the
power has been switched off.
• Do not leave the removed lamp near the inflammable
materials.
• Do not pour water onto the removed lamp, nor put any object
inside the lamp.
• Do not put inflammable materials and metal objects inside the
lamp receptacle on the monitor, after removing the lamp. Do
not touch the receptacle.
• Fit the new lamp securely, otherwise the screen may become
dark, or it may cause fire.
1
Turn off the power switch on the monitor
and unplug the power cord.
Wait at least 30 minutes to allow the lamp to cool
down before replacing it .
2
Remove the front panel.
Grasping the right end of the
front panel with your fingers, pull
the panel towards you. Be careful
Hold the monitor tightly.
not to catch your fingernails.
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Additional Information
3
Untighten the screw with a coin or similar
object to remove the lamp cover.
4
Loosen the two screws that secure the
lamp, then pull out the lamp.
The lamp is very hot immediately after use. Never
touch the front glass of the lamp or the
surrounding parts.
Loosen the two screws with the hexagon
head wrench (supplied with the lamp).
Pull out straight towards you by holding the
handle.
Replace the removed lamp into the empty box of
the replacement lamp.
5
Mount the new lamp and tighten the two
screws securely.
6
Mount the lamp cover and tighten the
screw.
7
Mount the front panel.
Be careful not to damage the speakers of the
monitor.
Notes
• Do not touch the front glass of a new lamp or the glass of the
lamp receptacle. This may reduce picture quality or lamp life.
• Be sure to attach the lamp securely. Otherwise, the monitor
will not turn on.
• A loud sound may be heard when the lamp burns. This is not
dangerous.
• Consult your Sony dealer for the XL-100U lamp unit.

Troubleshooting

If the problem persists after trying the methods below,
contact your nearest Sony dealer.
No picture
/
Check that the power cord is connected
firmly.
/
Is the power of the monitor turned on?
/
Is the air filter mounted securely? (page 25)
/
Is the lamp cover attached securely? (page
26)
/
Check that the power of the connected
equipment is turned on.
Try to press any key on the connected
/
computer.
Check that the RGB signal cable or audio/
/
video cords are properly connected. (The
supplied HD15-HD15 adaptor may be
needed for some models of IBM PC/AT or
compatible computers. For a Macintosh or
compatible computer use the supplied
Macintosh adaptor.)
Make sure that no pins on the HD15
/
connectors are bent.
Check that the video card is seated
/
completely in the proper bus slot.
/
Check that the frequency range of the input
signal is within that specified for the
monitor. (If not, "OUT OF SCAN RANGE"
appears on the screen.)
/
The monitor does not accept an interlace
mode signal.
For customers using Windows 95/98 — If
/
"KL-W7000A" or "KL-W9000A" is not
displayed as "Monitor type" when
selecting "SONY" as "Manufacturer" from
the device select screen in Windows 95/98,
select "Standard monitor" as
"Manufacturer" and "Plug and Play
monitor (VESA DDC)" as "Monitor type."
Picture and sound output are delayed
When the green u (power) indicator on the
/
front is flashing, the monitor is warming
up.
To protect the lamp, it will take some time
/
for the monitor to output the picture and
sound if you try to turn on the power more
than 5 seconds after the power has been
turned off.
Screen lit and cannot see the picture
Be sure that you are watching the monitor
/
within the optimum viewing area. (page 5)
Good picture, no sound
Press VOL+ (VOLUME+).
/
Press MUTING so that "MUTING"
/
disappears from the screen. (page 14)
The volume of the computer may be low.
/
Check that the audio connecting cord is
/
connected firmly to the audio outputs on
the computer.
Fuzzy picture
Set the NR option in the VIDEO ADJUST
/
menu to LOW or HIGH. (page 21)
If you use the monitor in a cold place,
/
moisture condensation may have occurred.
Leave the monitor as it is to let moisture
evaporate.
Dark picture
/
Replace the lamp for the light source with a
new one. (page 26)
No color, abnormal color
Adjust the picture in the VIDEO ADJUST
/
menu. (page 20)
Double images
Use of an extension cable, excessive cable
/
length or loose connection can produce this
symptom.
Computer picture not centered or sized
properly
Adjust the centering and size so that the
/
picture fits the screen. (pages 17 and 18)
(continued)
Additional Information
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