SAMSUNG Enterprise IP Solutions OfficeServ User Guide for Digital Phones DS-5038S DS-5014S DS-5007S...
Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.
2003-05-19 ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK IS Lee In-Seop Lee / Manager 2003-05-18 ..........
ABOUT THIS GUIDE This User Guide provides instructions for installing and operating Samsung’s latest DS- 5038S, 5014S and 5007S 2-line LCD phones with the Samsung Enterprise IP Solutions OfficeServ system. Please take the time to read this guide to familiarise yourself with the features of your phone.
Volume Adjustment.......................... 8 Entering Characters......................... 9 Button LEDs ..........................12 USING THE FEATURES Making a Call..........................13 Answering a Call..........................17 Features Used During a Call ......................19 ANNEX Troubleshooting ..........................23 Product Specifications ........................25 © Samsung Telecoms (UK) Ltd.
You can use the Hold feature when you need to interrupt a call; for example, when another call arrives. Use this button to temporarily hold the current call until you are ready to resume it. You can even pick up a held call at another station. © Samsung Telecoms (UK) Ltd.
LCD screen. You can see who is calling before answering the call and respond accordingly. NOTE If you have any questions or concerns regarding features not covered in this user guide, refer to the other documentation supplied with your system or contact your dealer. © Samsung Telecoms (UK) Ltd.
Front View of the Phone DS-5038S 38 Programmable Buttons Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Programmable Speaker Button Buttons Hold Button Microphone © Samsung Telecoms (UK) Ltd.
Soft buttons and Scroll button DS-5014S DS-5007S (14 Programmable Buttons) (7 Programmable Buttons) Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Speaker Button Hold Button Microphone © Samsung Telecoms (UK) Ltd.
Connecting Lines to the Phone Connect the handset to the handset connection jack. Connect the line cord to the phone line connection jack. © Samsung Telecoms (UK) Ltd.
Press the [ Volume] button to decrease the volume. Adjusting Ring Volume To increase the ring volume, press the [Volume ] button while the phone is ringing. To decrease the ring volume, press the [ Volume] button while the phone is ringing. © Samsung Telecoms (UK) Ltd. .
“A” Button The “A” button is used to toggle between uppercase and lowercase characters. The “A” button of the DS-5038S, DS-5014S, and DS-5007S digital phone is the first button of the bottom row of the programmable buttons below the LCD screen.
DS-5007S Button A © Samsung Telecoms (UK) Ltd. .
Dial frequency Dial button < > Space Space & < > ” ’ Press the [#] button to enter special characters. Special characters are displayed in the following order. ” ’ © Samsung Telecoms (UK) Ltd.
New call is ringing LED is a fast flashing green. A call is on hold LED is a slow flashing green or red. A call is recalling to the digital phone LED is a slow flashing amber. © Samsung Telecoms (UK) Ltd. .
Wait until the other party answers the call. If a short signal tone (not a ringing tone) is heard, the receiving extension has set up the Voice Announce or Automatic Answer function. Replace the handset to finish the call. © Samsung Telecoms (UK) Ltd.
Dial the telephone number you want to call. Finish your call by replacing the handset. NOTE If the hot keypad feature is used, you can make an external call without picking up the handset by dialling the trunk access code. © Samsung Telecoms (UK) Ltd.
If the [NEW] button does not appear on your phone, press the Soft button corresponding to [NEW] on the LCD screen. Check for dial tone and then dial the telephone number. © Samsung Telecoms (UK) Ltd.
Soft button corresponding to [SAVE] on the LCD screen. The saved number can be redialled at any time by pressing the [SNR] button or dialling . The same external trunk line will be selected for you. © Samsung Telecoms (UK) Ltd.
Using the Speakerphone This function is used when you answer a call with the speakerphone. When the phone rings, press the [Speaker] button without lifting the handset. To finish the call, press the [Speaker] button. © Samsung Telecoms (UK) Ltd.
This function is used when you pick up a call ringing at another station. When, a call is ringing at another station, pick up the handset and listen for the dial tone. Dial . Dial the number of the ringing station. © Samsung Telecoms (UK) Ltd.
Press the [Hold] button during a call. Replace the handset to put the current call on hold. To resume the call, lift the handset and then press the [Hold] button. © Samsung Telecoms (UK) Ltd.
While you are on a call, pressing a trunk line button or flashing Call button can automatically put your first call on hold and connect you to the new call, if the automatic hold feature is set. See your system administrator for advice. © Samsung Telecoms (UK) Ltd.
Dial an extension number or trunk line number. For blind transfer, hang up when you hear ringing. Or, for screened transfer, wait for the called party to answer and advise them of the call. Then hang up. © Samsung Telecoms (UK) Ltd.
Press [Conference] again to resume the conference with the remaining parties. NOTE Alternatively, you can press the [ ] button and dial the conference function code  to use the conference function to add additional parties. © Samsung Telecoms (UK) Ltd.
Troubleshooting Possible problems and their normal solutions are described below. Check this list before contacting your Samsung dealer for advice. Dial tone is not heard when you lift the handset or press the [Speaker] button. Check that the handset and phone line are connected to the handset connection jack and phone line connection jack of the phone.
- The Telephone Company may not send a caller ID. An alarm does not ring at the programmed time. - Check if the current time is set on the phone correctly, and if the alarm is set. (See your system administrator.) © Samsung Telecoms (UK) Ltd.
Product Specifications The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows. Specification Item DS-5038S DS-5014S DS-5007S Model Name Weight (kg) 0.962 0.830 Size (mm) 266 206 119 235 206 100 (width length height) Operating 0 to 45 Temperature (°C)
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