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SAMSUNG
Enterprise IP Solutions
OfficeServ
User Guide for
Digital Phones
DS-5038S
DS-5014S
DS-5007S

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   Summary of Contents for Samsung DS-5038S

  • Page 1

    SAMSUNG Enterprise IP Solutions OfficeServ User Guide for Digital Phones DS-5038S DS-5014S DS-5007S...

  • Page 2

    Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.

  • Page 3

    2003-05-19 ..........................(place and date of issue) (name and signature of authorized person) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK IS Lee In-Seop Lee / Manager 2003-05-18 ..........

  • Page 4: About This Guide, Safety Precautions

    ABOUT THIS GUIDE This User Guide provides instructions for installing and operating Samsung’’s latest DS- 5038S, 5014S and 5007S 2-line LCD phones with the Samsung Enterprise IP Solutions OfficeServ system. Please take the time to read this guide to familiarise yourself with the features of your phone.

  • Page 5: Table Of Contents

    Volume Adjustment.......................... 8 Entering Characters......................... 9 Button LEDs ..........................12 USING THE FEATURES Making a Call..........................13 Answering a Call..........................17 Features Used During a Call ......................19 ANNEX Troubleshooting ..........................23 Product Specifications ........................25 © Samsung Telecoms (UK) Ltd.

  • Page 6: Main Features

    You can use the Hold feature when you need to interrupt a call; for example, when another call arrives. Use this button to temporarily hold the current call until you are ready to resume it. You can even pick up a held call at another station. © Samsung Telecoms (UK) Ltd.

  • Page 7

    LCD screen. You can see who is calling before answering the call and respond accordingly. NOTE If you have any questions or concerns regarding features not covered in this user guide, refer to the other documentation supplied with your system or contact your dealer. © Samsung Telecoms (UK) Ltd.

  • Page 8: Front View Of The Phone

    Front View of the Phone DS-5038S 38 Programmable Buttons Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Programmable Speaker Button Buttons Hold Button Microphone © Samsung Telecoms (UK) Ltd.

  • Page 9

    Soft buttons and Scroll button DS-5014S DS-5007S (14 Programmable Buttons) (7 Programmable Buttons) Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Speaker Button Hold Button Microphone © Samsung Telecoms (UK) Ltd.

  • Page 10: Connecting Lines To The Phone

    Connecting Lines to the Phone Connect the handset to the handset connection jack. Connect the line cord to the phone line connection jack. © Samsung Telecoms (UK) Ltd.

  • Page 11: Things You Should Know, Volume Adjustment, Adjusting Ring Volume

    Press the [ Volume] button to decrease the volume. Adjusting Ring Volume To increase the ring volume, press the [Volume ] button while the phone is ringing. To decrease the ring volume, press the [ Volume] button while the phone is ringing. © Samsung Telecoms (UK) Ltd. .

  • Page 12: Entering Characters

    ““A”” Button The ““A”” button is used to toggle between uppercase and lowercase characters. The ““A”” button of the DS-5038S, DS-5014S, and DS-5007S digital phone is the first button of the bottom row of the programmable buttons below the LCD screen.

  • Page 13

    DS-5007S Button A © Samsung Telecoms (UK) Ltd. .

  • Page 14

    Dial frequency Dial button < > Space Space & < > ”” ’’ Press the [#] button to enter special characters. Special characters are displayed in the following order. ”” ’’ © Samsung Telecoms (UK) Ltd.

  • Page 15: Button Leds

    New call is ringing LED is a fast flashing green. A call is on hold LED is a slow flashing green or red. A call is recalling to the digital phone LED is a slow flashing amber. © Samsung Telecoms (UK) Ltd. .

  • Page 16: Making A Call, Calling An Extension Number, Using The Features

    Wait until the other party answers the call. If a short signal tone (not a ringing tone) is heard, the receiving extension has set up the Voice Announce or Automatic Answer function. Replace the handset to finish the call. © Samsung Telecoms (UK) Ltd.

  • Page 17: Calling An Outside Number

    Dial the telephone number you want to call. Finish your call by replacing the handset. NOTE If the hot keypad feature is used, you can make an external call without picking up the handset by dialling the trunk access code. © Samsung Telecoms (UK) Ltd.

  • Page 18: Using A Speakerphone, New Call

    If the [NEW] button does not appear on your phone, press the Soft button corresponding to [NEW] on the LCD screen. Check for dial tone and then dial the telephone number. © Samsung Telecoms (UK) Ltd.

  • Page 19: Save Number With Redial

    Soft button corresponding to [SAVE] on the LCD screen. The saved number can be redialled at any time by pressing the [SNR] button or dialling [1][7]. The same external trunk line will be selected for you. © Samsung Telecoms (UK) Ltd.

  • Page 20: Answering A Call, Using A Handset, Using The Speakerphone

    Using the Speakerphone This function is used when you answer a call with the speakerphone. When the phone rings, press the [Speaker] button without lifting the handset. To finish the call, press the [Speaker] button. © Samsung Telecoms (UK) Ltd.

  • Page 21: Call Pickup

    This function is used when you pick up a call ringing at another station. When, a call is ringing at another station, pick up the handset and listen for the dial tone. Dial [6][5]. Dial the number of the ringing station. © Samsung Telecoms (UK) Ltd.

  • Page 22: Features Used During A Call, Hold An Intercom Call

    Press the [Hold] button during a call. Replace the handset to put the current call on hold. To resume the call, lift the handset and then press the [Hold] button. © Samsung Telecoms (UK) Ltd.

  • Page 23: Hold An Outside Call

    While you are on a call, pressing a trunk line button or flashing Call button can automatically put your first call on hold and connect you to the new call, if the automatic hold feature is set. See your system administrator for advice. © Samsung Telecoms (UK) Ltd.

  • Page 24: Transferring A Call

    Dial an extension number or trunk line number. For blind transfer, hang up when you hear ringing. Or, for screened transfer, wait for the called party to answer and advise them of the call. Then hang up. © Samsung Telecoms (UK) Ltd.

  • Page 25: Conference Calls

    Press [Conference] again to resume the conference with the remaining parties. NOTE Alternatively, you can press the [ ] button and dial the conference function code [4][6] to use the conference function to add additional parties. © Samsung Telecoms (UK) Ltd.

  • Page 26: Troubleshooting

    Troubleshooting Possible problems and their normal solutions are described below. Check this list before contacting your Samsung dealer for advice. Dial tone is not heard when you lift the handset or press the [Speaker] button. Check that the handset and phone line are connected to the handset connection jack and phone line connection jack of the phone.

  • Page 27

    - The Telephone Company may not send a caller ID. An alarm does not ring at the programmed time. - Check if the current time is set on the phone correctly, and if the alarm is set. (See your system administrator.) © Samsung Telecoms (UK) Ltd.

  • Page 28: Product Specifications

    Product Specifications The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows. Specification Item DS-5038S DS-5014S DS-5007S Model Name Weight (kg) 0.962 0.830 Size (mm) 266 206 119 235 206 100 (width length height) Operating 0 to 45 Temperature (°C)

  • Page 29

    Samsung Telecoms (U.K.) Limited Brookside Business Park, Greengate, Middleton, Manchester M24 1GS...

This manual also for:

Ds-5014s, Ds-5007s

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  • NJ Eksteen Jun 03, 2016 12:45:
    Lost my manual Need to phone out from base phone