HP EliteDesk 800 G1 Tower Service Manual page 253

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Control panel message
1152-Serial Port B Address Conflict Detected
1155-Serial Port Address Conflict Detected
1720-SMART Hard Drive Detects Imminent
Failure
1796-SATA Cabling Error
1797-SATA Drivelock is not supported in
RAID mode.
1801-Microcode Patch Error
Description
Both external and internal serial ports are
assigned to COM2.
Both external and internal serial ports are
assigned to same IRQ.
Hard drive is about to fail. (Some hard
drives have a hard drive firmware patch that
will fix an erroneous error message.)
One or more SATA devices are improperly
attached. For optimal performance, the
SATA 0 and SATA 1 connectors must be
used before SATA 2 and SATA 3.
Drivelock is enabled on one or more SATA
hard drives, and they cannot be accessed
while the system is configured for RAID
mode.
Processor is not supported by ROM BIOS.
Recommended action
1.
Remove any serial port expansion
cards.
2.
Clear CMOS. (See Appendix B,
Password security and resetting CMOS
on page
249.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS. (See Appendix B,
Password security and resetting CMOS
on page
249.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1.
Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
in F2 Diagnostics.
2.
Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3.
Back up contents and replace hard
drive.
Ensure SATA connectors are used in
ascending order. For one device, use SATA
0. For two devices, use SATA 0 and SATA
1. For three devices, use SATA 0, SATA 1,
and SATA 2.
Either remove the Drivelocked SATA device
or disable the Drivelock feature. To disable
the Drivelock feature, enter Computer Setup,
change Storage > Storage Options >
SATA Emulation to IDE, and select File >
Save Changes and Exit. Reenter
Computer Setup and select Security >
Drivelock Security. For each listed
Drivelock-capable SATA device, ensure
Drivelock is Disabled. Lastly, change
Storage > Storage Options > SATA
Emulation back to RAID and select File >
Save Changes and Exit.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
POST numeric codes and text messages
241

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