Troubleshooting - KitchenAid KGRI801 Use And Care Manual

4. Lift the oven door while holding both sides.
Continue to push the oven door closed and pull it away from
the oven door frame.
To Replace:
1. Insert both hanger arms into the door.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded outlet.
Has a household fuse blown or has a circuit breaker
tripped?
Replace the fuse or reset the circuit.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Surface Burners" section.
On models with caps, are the burner caps positioned
properly?
See "Surface Burners" section.
Is the burner damaged?
On models with caps, look for a warped cap. If cap will not
spin freely on a flat surface, painted side down, the cap is
warped. Switch cap with a different surface burner to check
for further warping. Contact a trained repair specialist.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
24

TROUBLESHOOTING

2. Open the oven door.
You should hear a "click" as the door is set into place.
3. Move the hinge levers back to the locked position. Ensure
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Burner sparks but does not light
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.25 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.